Customer Support

• Analyzes application information and documentation for licensure/certification to ensure compliance with business rules set forth by the regulatory agency
• Formally respond to customer contacts and inquiries via multiple channels such as phone, email or application system
• Provides accurate and thorough information to the customer base through both verbal and written communication
• Accurately track and document customer interactions pertaining to licensing applications/records

Customer Service Support Assistant

Business Relationship Support Representative

Customer Service Representative

Customer Care Representative

Cloud Support Specialist, Azure – Vice President

Field Customer Care Specialist