Quality Operations Manager

Pearl Health

Quality Operations Manager managing Medicare ACO programs at Pearl Health. Collaborating with cross-functional teams to drive operational excellence and quality performance.

Posted 4/20/2026full-timeRemote • Massachusetts, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the strategic operational and analytic engine for our Quality Performance initiatives, helping to manage performance and building scalable systems to support our continued improvement.
Lead cross-functional initiatives related to the efficient and seamless operation of our Medicare ACOs with an emphasis on quality performance and management.
Support the execution of our quality measurement and reporting program on behalf of payer and provider partners.
Collaborate and manage touch-points with external stakeholders, including quality partners, national advocacy organizations, and other partners.
Operationalize patient- and provider-facing programs to support patient engagement in their healthcare journey.

Requirements

What you’ll need

5+ years of experience in healthcare operations roles and/or excited and eager to learn more about Medicare ACO operations with a proven record of success.
Understanding of the healthcare industry, with an emphasis on Medicare programs (eg. ACO REACH, MSSP, Medicare Advantage).
Highly analytical (strong previous utilization of spreadsheets) and passion for data-driven problem-solving with experience in interpreting clinical quality data analytics and outcomes measurements to drive change.
Exceptional attention to detail, with the ability to organize and operationalize projects. Ownership and accountable mentality.
Excellent communication and presentation skills, with the ability to clearly and effectively communicate complex ideas to diverse audiences.
Bachelor’s degree or equivalent work experience.

Benefits

Comp & perks

We offer a competitive benefits package. More on our careers page.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsquality measurementclinical quality data interpretationproject managementspreadsheets utilization

Soft Skills

analytical skillsattention to detailorganizational skillsownership mentalitycommunication skillspresentation skills