Travel Operations Support Specialist

Pear Tree.

Back-office travel support role primarily handling bookings and documentation for Australian team operations. Involving coordination with travel agencies and airline operations remotely from Manila.

Posted 5/11/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱63,000 - ₱75,000 per monthWebsite

About the role

Key responsibilities & impact

Load passive segments into Sabre GDS and/or Tramada; add costings and prepare client documentation
Issue, reissue, and process refunds for airline tickets in line with fare rules and airline policies
Advise on visa requirements, travel documentation, insurance, and destination regulations
Maintain detailed client profiles to support a personalised service experience
Monitor bookings for schedule changes and communicate updates proactively
Accurately document bookings, preferences, and communications in the booking system
Meet agreed SLAs and turnaround times
Handle payment processing, invoicing, and reconciliation per financial procedures

Requirements

What you’ll need

Sabre GDS experience — required
Tramada experience — advantageous but not essential
Background in travel agency or airline operations
Strong attention to detail and written English
Reliable home office setup with stable internet
Flexible to work Australian business hours (AEST)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Pear Tree. Website LinkedIn All Job Openings 1 - 10 employees 🎯 Recruiter 👥 HR Tech 🤝 B2B Recruitment
HR Tech
B2B Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows. Travel Operations Support Specialist Job not on LinkedIn 🔥 0 minutes ago 🇵🇭 Philippines – Remote 💵 ₱63k - ₱75k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Load passive segments into Sabre GDS and/or Tramada; add costings and prepare client documentation
Issue, reissue, and process refunds for airline tickets in line with fare rules and airline policies
Advise on visa requirements, travel documentation, insurance, and destination regulations
Maintain detailed client profiles to support a personalised service experience
Monitor bookings for schedule changes and communicate updates proactively
Accurately document bookings, preferences, and communications in the booking system
Meet agreed SLAs and turnaround times
Handle payment processing, invoicing, and reconciliation per financial procedures 🎯 Requirements
Sabre GDS experience — required
Tramada experience — advantageous but not essential
Background in travel agency or airline operations
Strong attention to detail and written English
Reliable home office setup with stable internet
Flexible to work Australian business hours (AEST) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service Representative, Logistics 🕒 Yesterday Hire Overseas 1 - 10 🤝 B2B 🎯 Recruiter ☁️ SaaS Website LinkedIn All Job Openings Customer Service Representative with logistics experience managing client accounts for a New Jersey-based 3PL provider. Responsibilities include order management, shipment coordination, and client communication. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Experience Specialist – Mechanical Support 🕒 2 days ago Peak Support 1001 - 5000 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Customer Experience Specialist at Peak Support providing mechanical product support through exceptional service. Engaging with customers to troubleshoot and guide them effectively. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Experience Specialist – Mechanical Support Focus 🕒 2 days ago Peak Support 1001 - 5000 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Customer Experience Specialist providing mechanical support and customer service for Peak Support. Troubleshooting, guiding, and educating customers about DIY and mechanical products. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Experience Specialist – Mechanical Support 🕒 2 days ago Peak Support 1001 - 5000 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Customer Experience Specialist with mechanical support focus. Delivering exceptional service and troubleshooting for customers at Peak Support, a fully remote company. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Service Representative 🕒 2 days ago Treant 5001 - 10000 ⚕️ Healthcare Insurance 🧘 Wellness Website LinkedIn All Job Openings Customer Service Representative handling customer inquiries about products and services for mobility aids. Ensuring positive experiences through excellent service and support in a remote work environment. 🇵🇭 Philippines – Remote 💵 $4 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sabre GDSTramadapayment processinginvoicingreconciliationbooking documentationfare rulesrefund processingvisa requirementstravel documentation

Soft Skills

attention to detailcommunicationreliabilityflexibility