Commercial Insurance Broker Support

Pear Tree.

Commercial Insurance Broker Support managing policy processing, and renewals for AU/NZ clients at D2B. Handling policy documentation and liaising with brokers and insurers for effective servicing.

Posted 4/13/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱50,000 - ₱70,000 per monthWebsite

About the role

Key responsibilities & impact

Manage policy renewals, endorsements, and new business processing with accuracy and efficiency
Prepare quotes, submissions, and insurer market presentations
Review policy wordings and identify coverage gaps, inconsistencies, or risks
Issue certificates of currency and other client documentation
Maintain accurate and up-to-date records within broker management systems (e.g., Applied Epic, Insight, WinBEAT)
Liaise with Australian brokers and insurers to support placement and ongoing servicing
Assist with the day-to-day management of commercial client portfolios

Requirements

What you’ll need

Minimum of 3+ years’ experience in insurance broking or underwriting support
Direct exposure to the Australian/New Zealand insurance market is essential
Strong experience across:
Commercial Lines (including packages / ISR)
Professional Indemnity (PI)
Management Liability / Directors & Officers (D&O)
Cyber Insurance
Solid understanding of policy structures, coverage triggers, and exclusions
Hands-on experience with broker management systems such as Applied Epic, Insight, WinBEAT, or similar
Exceptional attention to detail, with a strong understanding of the financial impact of policy errors
Ability to manage multiple renewals, deadlines, and competing priorities
Strong written and verbal communication skills aligned with Australian clients and insurers
Comfortable working with complex policy documentation in a fast-paced environment

Benefits

Comp & perks

Competitive salary based on experience and skill set
100% remote role — work from home anywhere in the Philippines
Paid local holidays aligned with the Australian business calendar
Opportunities for training and professional growth
Work directly with a supportive Australian team — no agency middleman
Long-term engagement with a stable and growing business

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance brokingunderwriting supportpolicy renewalsendorsementscommercial linesprofessional indemnitymanagement liabilitycyber insurancepolicy structurescoverage triggers

Soft Skills

attention to detailcommunication skillsability to manage multiple prioritiesorganizational skillstime management