Pear Tree.

Credit Analyst – Australian Mortgage

Pear Tree.

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 A$2,000 - A$2,500 per month

About the role

  • Manage and maintain Mercury Nexus (Connective) CRM
  • Keep pipelines clean with accurate notes, task tracking, and status updates
  • Ensure applications move through correct workflow stages without delays
  • Set up new files and provide compliance and administrative support
  • Package and prepare mortgage applications for submission
  • Check, rename, and organise documents accurately and consistently
  • Identify missing or incorrect documentation and resolve issues early
  • Prepare supporting documentation for submission and internal review
  • Perform accurate data entry across CRM and lender platforms
  • Assist with pricing requests
  • Prepare and submit AOL (Approval/Authority/Application packs as required)
  • Order valuations and track progress through to completion
  • Follow up with lenders, solicitors, and conveyancers to keep files progressing
  • Track lender conditions, outstanding items, and settlement timelines
  • Monitor deadlines and escalate issues proactively
  • Provide regular internal updates to ensure visibility across the team

Requirements

  • Minimum 2+ years’ experience as a Credit Analyst or Loan Processor within an Australian brokerage or lender environment
  • Hands-on experience using Mercury Nexus (Connective) CRM strongly preferred
  • Proven experience packaging and submitting mortgage applications
  • Strong understanding of Australian lending processes and compliance requirements
  • Exceptional attention to detail with ability to maintain clean, compliant files
  • Strong written English communication skills
  • Comfortable working within Australian timelines and service standards
  • Proactive “follow-up until done” mindset
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrymortgage application packagingdocument organizationtask trackingworkflow managementcompliance supportissue resolutionpricing requestsvaluation orderingsettlement tracking
Soft Skills
attention to detailwritten communicationproactive mindsetorganizational skillsteam collaboration