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About the role
Key responsibilities & impact- Execute day-to-day banking operations with an emphasis on accuracy and timeliness, including the processing of checks, wire transfers, and ACH transactions in accordance with Apex policy and within required processing windows
- Identify transaction exceptions and escalate to management as appropriate; partner with cross-functional teams (AML, Legal, Risk, Client Services) to resolve exceptions within required timeframes, documenting all exception notes per established procedures
- Follow Apex Banking SOPs and applicable regulatory requirements consistently across all transactions; seek guidance on non-standard situations and flag discrepancies or documentation gaps to senior team members
- Identify and propose refinements to current operational workflows to improve efficiency and reduce risk; participate in implementation of approved process improvements under senior guidance
- Perform self-review of own work prior to submission; assist with the daily completion of supervisory checklist items, ensuring all required tasks, approvals, and signoffs are documented accurately and on time
- Respond to routine and ad hoc requests from clients and internal teams (Client Services, Compliance, Risk etc.) in a timely and professional manner; assess urgency, gather required information, and coordinate with appropriate teams to ensure accurate resolution within agreed service level agreements (SLAs), escalating complex matters as appropriate
Requirements
What you’ll need- Bachelor's degree in Finance, Economics, Business Administration, or a related field; or equivalent professional experience
- Minimum 2 years of experience in financial services operations
- FINRA SIE and Series 99 License(s) required (or willingness to obtain within a defined timeframe)
- Comfortable working U.S. hours (night shift) in a remote environment
- Preferred Qualifications: Experience in banking operations with a focus on checks, wire transfers, and ACH transactions within a clearing firm or broker-dealer setting
- Familiarity with Apex Clearing systems or equivalent back-office platforms
- Proficiency in Excel and operational reporting tools
Benefits
Comp & perks- healthcare benefits (medical, dental and vision, EAP)
- competitive PTO
- 401k match
- parental leave
- HSA contribution match
- paid subscription to the Calm app
- generous external learning and tuition reimbursement benefits
- hybrid work schedule
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Transaction ProcessingOperational Workflow ImprovementException ManagementRegulatory ComplianceSelf-ReviewData AnalysisFinancial Services OperationsClient CoordinationDocumentation AccuracyTimeliness
Soft Skills
Professional CommunicationTeam CollaborationProblem SolvingAttention to DetailAdaptability
Certifications
FINRA SIE LicenseSeries 99 License
