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Team Lead – Business Support Operations
Peak SupportTeam Lead managing operations across Accounting Support, Talent Acquisition, and Compliance. Focused on team leadership, process improvement, and enhancing collaboration.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities while effectively managing cross-functional teams in Accounting, Talent Acquisition, and Compliance. Proficient in performance management, operational oversight, and fostering a collaborative team culture.
Highest-signal resume keywords
Team LeadershipPerformance ManagementOperational OversightAnalytical Problem-SolvingMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CoachingOrganizational SkillsTime ManagementMultitaskingVerbal CommunicationWritten CommunicationRelationship Building
Industry Keywords
Accounting SupportTalent AcquisitionCompliance SupportShared ServicesBusiness Support
About the role
Key responsibilities & impact- Lead, coach, and develop a small cross-functional team supporting Accounting, Talent Acquisition, and Compliance.
- Conduct regular one-on-one meetings, provide performance feedback, and support employee development.
- Foster a collaborative, accountable, and high-performing team culture.
- Monitor team productivity, quality, and service levels to ensure departmental goals are achieved.
- Support team members by removing obstacles and providing guidance on day-to-day operational challenges.
- Oversee the daily operations of the Accounting Support, Talent Acquisition, and Compliance Support functions.
- Ensure payroll support, client billing, recruitment, and compliance activities are completed accurately and within established timelines.
- Prioritize workloads and allocate resources based on changing business needs.
Requirements
What you’ll need- 2+ years of experience leading or supervising teams in an operational, shared services, or business support environment.
- Strong leadership, coaching, and performance management skills.
- Excellent organizational, time management, and multitasking abilities.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent verbal and written communication skills.
- Ability to build strong relationships with employees and cross-functional stakeholders.
- Proficiency in Microsoft Office.
Benefits
Comp & perks- Positive, encouraging and performance-driven culture.
- Exceptional work environment for team members.
- Opportunities for growth.