Client Billing & Payroll Specialist – Homecare

Peak Support

Client Billing & Payroll Specialist responsible for payroll processing and client invoicing at Peak Support. Ensuring accuracy and efficiency in billing and payment processes within the organization.

Posted 7/17/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payroll processing, client invoicing, and billing management while ensuring accuracy and compliance with deadlines. Proficient in utilizing Microsoft Excel and payroll software to maintain financial records and resolve discrepancies effectively.

Highest-signal resume keywords

Payroll ProcessingClient InvoicingMicrosoft ExcelAccounts Receivable WorkflowsAlaya Care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingClient InvoicingAccounts Receivable WorkflowsBilling AdjustmentsCredit MemosPayroll CorrectionsData VerificationFinancial Reporting

Soft Skills

Time ManagementProblem SolvingCommunicationDiscretion

Tools & Technologies

Alaya CarePaychecksMicrosoft Excel

Industry Keywords

HealthcareHome CareStaffingService Industry

About the role

Key responsibilities & impact

Process employee payroll accurately and on schedule.
Prepare, review, and issue client invoices based on authorized services and billing requirements.
Verify payroll and billing data to ensure accuracy and completeness.
Investigate and resolve payroll, invoicing, and billing discrepancies.
Respond to phone calls and emails from caregivers, clients, and internal employees regarding payroll, invoices, billing questions, and payment concerns.
Research issues, provide timely resolutions, and escalate complex matters when necessary.
Maintain accurate payroll, invoicing, and billing records.
Generate reports using Microsoft Excel and internal systems.
Collaborate with Operations/Scheduling, Sales, and other departments to ensure payroll and invoicing information is accurate.
Identify opportunities to improve the efficiency and accuracy of payroll and billing processes.
Strictly adhere to weekly billing/payroll cutoff deadlines to ensure all stakeholders are paid and billed on time.
Perform regular reconciliation of client payments against issued invoices and proactively follow up on outstanding or aged receivables.
Process billing adjustments, credit memos, and payroll corrections as authorized, ensuring all changes are thoroughly documented and approved.
Clearly explain billing and payroll adjustments to caregivers and clients (to avoid confusion and build trust and confidence in the process).

Requirements

What you’ll need

Experience with payroll processing.
Experience with client invoicing and billing.
Experience using Alaya Care (preferred but not required).
Experience with Paychecks or similar payroll software.
Intermediate Microsoft Excel skills.
Healthcare, home care, staffing, or service industry experience is a plus.
Demonstrated ability to handle highly sensitive and confidential payroll and financial information with the utmost discretion and integrity.
Strong time-management skills with a proven ability to meet recurring, rigid payroll and billing deadlines without compromising accuracy.
Basic understanding of accounts receivable (A/R) workflows, including applying payments, monitoring aging reports.
Familiarity with processing adjustments, credit memos, or retroactive pay changes in an accounting or billing system.

Benefits

Comp & perks

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.