Compensation and Benefits Specialist

Peak Support

Compensation & Benefits Specialist managing employee compensation and benefits programs at Peak Support. Ensuring compliance and effective communication with stakeholders in remote work setup.

Posted 7/3/2026full-timeRemote • 🇵🇭 PhilippinesJuniorWebsite

About the role

Key responsibilities & impact

Support the design, administration, and operational delivery of both statutory and company-initiated benefits programs
Ensure accurate execution of enrollments, claims, payroll inputs for compensation changes, vendor coordination, and compliance with Philippine regulations and company policy
Act as an operational subject matter expert for employees, vendors, and internal stakeholders
Manage enrollments, terminations, and updates for SSS, PhilHealth, and Pag-IBIG
Prepare, validate, and coordinate timely remittances and statutory filings; support payroll with accurate contribution inputs and schedules; maintain proof of payment and submission logs
Administer voluntary and company-sponsored programs (e.g., health insurance top-ups, wellness programs, supplemental life/disability plans, employee assistance programs)
Coordinate enrollments, renewals, claims, and vendor interactions
Reconcile payroll, government reports, and vendor statements for both statutory and voluntary benefits each payroll cycle; investigate and resolve discrepancies before remittance or claims submission
Liaise with benefits brokers, insurance carriers, and government portals; manage vendor SLAs, claims escalations, and reconciliation of vendor statements
Respond to employee inquiries on statutory entitlements and company benefits; prepare enrollment guides and communications; escalate complex cases to Senior Specialists
Assist employees with claims submission, follow-ups, and coordinate requests or corrections with vendors or government agencies
Monitor regulatory changes and vendor policy updates; update internal procedures and communicate impacts to Payroll and HR Business Partners
Produce periodic reports on enrollment, utilization, contribution costs, and claims trends; maintain audit-ready documentation for statutory filings and vendor transactions
Propose practical process improvements, support small automation efforts, and accept new tasks and responsibilities to meet evolving team needs

Requirements

What you’ll need

1–3 years in benefits administration, payroll support, or HR operations
Working knowledge of SSS, PhilHealth, Pag-IBIG, and statutory contributions
Familiarity with HRIS and/or payroll administration platforms; basic Excel or Google Sheets proficiency
High accuracy in data entry, reconciliation, and maintaining audit-ready records
Ability to follow structured procedures, meet payroll deadlines, and apply internal controls
Clear written and verbal communication for employee support, vendor coordination, and cross-functional collaboration
Comfortable working remotely within the Philippines
Experience in BPO or shared services environments (preferred)
Hands-on use of SSS portal, PhilHealth portal, Pag-IBIG online services (preferred)
Intermediate Excel skills including pivot tables, lookup functions, and basic formulas (preferred)
Prior experience reconciling statutory accounts and supporting statutory or vendor audits (preferred)
Exposure to process improvement, small automation projects, or vendor management initiatives (preferred)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Benefits Program DesignPayroll InputsStatutory FilingsData Entry AccuracyExcel ProficiencyHRIS FamiliarityClaims ProcessingProcess ImprovementAudit-Ready DocumentationStatutory Account Reconciliation

Soft Skills

Clear CommunicationCross-Functional CollaborationProblem-SolvingAttention to DetailAdaptability