FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Associate
Peak SupportCustomer Service Associate delivering exceptional support to clients in the BPO industry. Collaborating with team members to adapt to changes and achieve customer satisfaction.
About the role
Key responsibilities & impact- Deliver exceptional customer service
- Collaborate with peers, supervisors, and management to achieve goals
- Adapt to a changing work environment
Requirements
What you’ll need- Proven customer service experience in the BPO industry
- Excellent oral and written communication skills
- Ability to provide customer support over various platforms (email, chat, phone, etc.)
- Ability to work in a fast-paced environment
- Knowledgeable about Microsoft Office applications with Average MS Excel Skills
- Excellent problem-solving skills
- Flexibility to work multiple shifts during the weekends or on holiday
- Excellent organizational skills and attention to detail
Benefits
Comp & perks- Work-from-Home PLUS model
- Positive and encouraging culture
- Performance-driven environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer service experienceMicrosoft OfficeMS Excel
Soft Skills
oral communicationwritten communicationproblem-solvingorganizational skillsattention to detailflexibilitycollaborationadaptability