Lead targeted expansion efforts by identifying and engaging existing PDQ Deploy & Inventory customers who could benefit from PDQ Connect.
Conduct thoughtful account reviews to understand current workflows, pain points, and Connect-fit opportunities—despite limited product usage data.
Own the full sales cycle from initial outreach (inbound or outbound) through discovery, product demos, objection handling, and close.
Work closely with Sales Engineers to scope technical fit, support proofs of concept, and deliver compelling demos tailored to customer needs.
Educate and guide sysadmins, IT managers, and other stakeholders on how PDQ Connect can simplify endpoint management—especially for remote and cloud environments.
Maintain clear, accurate pipeline tracking and account notes in Salesforce.
Collaborate across teams to provide feedback from the field that helps refine our Connect positioning, enablement, and product direction.
Identify expansion opportunities, drive interest in Connect, and guide customers through the buying journey.
Requirements
2+ years of experience as an Account Executive or Account Manager with closing responsibilities—preferably in a SaaS or IT-focused sales environment.
Comfort working consultatively within existing customer accounts to uncover and pursue cross-sell opportunities.
Strong communication and discovery skills, with an ability to tailor technical value to varying personas.
Ability to self-manage outbound prospecting efforts and handle inbound interest effectively.
Familiarity with endpoint management or sysadmin personas is a plus.
Enthusiasm for working closely with Sales Engineers in a team-selling model.
Proficiency with CRM systems (we use Salesforce) and maintaining accurate deal data.
Proven track record of learning new SaaS products and ability to demo them at a high level and bring in additional technical resources for deeper technical requirements.
Detail-oriented, organized and a good team player; independent, highly motivated, and solution-driven.
Excellent interpersonal skills, particularly with the ability to build authentic business relationships.
Ability to proactively problem-solve as customer liaison across technical and commercial obstacles.
Strong attention to detail, goal-oriented, and the ability to meet tight deadlines.
Must be able to work on-site 4 days a week in Salt Lake City, UT or within commuting distance of South Salt Lake City headquarters.