PDQ

Manager, Platform Engineering

PDQ

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Job Level

SeniorLead

Tech Stack

CloudDistributed SystemsElixirGoGoogle Cloud PlatformPostgresRustSaltStackTerraform

About the role

  • Lead team building and scaling foundation enabling PDQ Connect
  • Lead, mentor, and grow cross-disciplinary team (Platform Engineers, SREs, DBAs, Data Engineering)
  • Foster a culture of accountability, learning, and continuous improvement
  • Support career development across specialties while unifying the team under shared values and practices
  • Deliver core services that power PDQ Connect and future SaaS products
  • Establish frameworks, libraries, and patterns that improve scale, security, and reliability
  • Guide platform architecture for multi-tenant SaaS, regionalization, and compliance-readiness
  • Own uptime, SLIs/SLOs, and incident response practices
  • Oversee observability, monitoring, alerting, and MTTR reduction strategies
  • Partner with QA leadership to embed platform-level testing into release pipelines
  • Guide DBAs and data engineers to ensure datastores meet scale, performance, and availability needs
  • Define best practices for data management, replication, query optimization, and cost efficiency
  • Drive strategies for scaling data to hundreds of billions of rows
  • Translate business and product requirements into platform capabilities
  • Partner with Product, Security, and Compliance to ensure solutions meet SOC2, GDPR, and regulatory standards
  • Consult with DevOps and Finance to optimize infrastructure spend at scale

Requirements

  • 7+ years in software, platform, or infrastructure engineering
  • 2+ years in engineering management
  • Proven experience leading teams that included SREs, DBAs, or platform engineers
  • Track record of scaling distributed systems and guiding them through major growth milestones
  • Strong familiarity with cloud platforms (GCP preferred)
  • Experience with infrastructure-as-code (Terraform)
  • Understanding of modern backend stacks (Elixir, Rust, Go, or similar)
  • Solid grounding in databases (Postgres, ClickHouse, Elastic, caching layers)
  • Comfortable engaging in design reviews, architectural discussions, and incident retrospectives
  • Clear communicator who builds trust across functions and geographies
  • Pragmatic decision-maker, balancing speed of delivery with long-term resilience
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