Platform Engineer

• Lead team building and scaling foundation enabling PDQ Connect
• Lead, mentor, and grow cross-disciplinary team (Platform Engineers, SREs, DBAs, Data Engineering)
• Foster a culture of accountability, learning, and continuous improvement
• Support career development across specialties while unifying the team under shared values and practices
• Deliver core services that power PDQ Connect and future SaaS products
• Establish frameworks, libraries, and patterns that improve scale, security, and reliability
• Guide platform architecture for multi-tenant SaaS, regionalization, and compliance-readiness
• Own uptime, SLIs/SLOs, and incident response practices
• Oversee observability, monitoring, alerting, and MTTR reduction strategies
• Partner with QA leadership to embed platform-level testing into release pipelines
• Guide DBAs and data engineers to ensure datastores meet scale, performance, and availability needs
• Define best practices for data management, replication, query optimization, and cost efficiency
• Drive strategies for scaling data to hundreds of billions of rows
• Translate business and product requirements into platform capabilities
• Partner with Product, Security, and Compliance to ensure solutions meet SOC2, GDPR, and regulatory standards
• Consult with DevOps and Finance to optimize infrastructure spend at scale

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