PCS-Global

NetSuite Support Administrator

PCS-Global

contract

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Manage the day-to-day operations, configuration, and support of our NetSuite platform.
  • Triage and address NetSuite support tickets, including issues related to saved searches, reporting, workflows, and form configuration.
  • Contribute optimizations in business processes with Functional Consultants and Business Analysts to support NetSuite-related projects in collaboration with stakeholders.
  • Support the documentation needs, ensuring artifacts for requirements are shared for successful project execution with Functional Consultants.
  • Maintain thorough documentation of current and new NetSuite configurations, workflows, and system processes.
  • Liaise with in-house developers and external stakeholders to ensure smooth resolution of NetSuite-related issues.
  • Stay informed on NetSuite for updates and functionalities, providing recommendations for system enhancements.
  • Provide user training and support to ensure effective use of NetSuite across the organization.
  • Assist in testing new features, workflows, and configurations within NetSuite.
  • Hands-on experience in Advanced Inventory Management and inventory-related transactions.
  • Solid understanding of O2C, P2P, Returns, and Intercompany processes.
  • Strong reporting and analytical skills, including saved searches, Reports, and KPI monitoring.
  • Experience in NetSuite release preview testing to ensure smooth upgrade transitions.
  • Knowledge of SuiteScripts and other programming languages to support advanced customization is a plus.

Requirements

  • 3–5+ years of hands-on experience as a NetSuite Administrator (ERP management and configuration).
  • Proficient in using Microsoft applications (Excel, Outlook, PowerPoint, and Word).
  • Excellent English language written and verbal communication skills.
  • Good interpersonal skills with a strong customer service focus.
  • Strong analytical and problem-solving skills.
  • Proactive and committed team player.
  • Willing to adjust work schedule as needed to support evolving priorities and critical deadlines.
  • Preferred Certifications: NetSuite Administrator, NetSuite ERP Consultant.
Benefits
  • Opportunity to work on diverse and challenging projects with a global impact.
  • Exposure to dynamic business environments and cross-functional collaboration.
  • Professional development through hands-on experience and knowledge sharing.
  • A chance to contribute to strategic financial initiatives in a fast-paced setting.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
NetSuiteAdvanced Inventory ManagementSuiteScriptssaved searchesreportingworkflowsKPI monitoringERP managementconfigurationrelease preview testing
Soft skills
communication skillsinterpersonal skillscustomer service focusanalytical skillsproblem-solving skillsteam playerproactiveadaptabilitycollaborationdocumentation
Certifications
NetSuite AdministratorNetSuite ERP Consultant