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Receptionist
PCL ConstructionReceptionist for PCL Construction Resources Inc. overseeing front desk operations in Edmonton, Alberta.
About the role
Key responsibilities & impact- Manage and monitor reception area
- Answer and direct incoming calls in a prompt, professional and courteous manner, paging employees when required
- Greet all visitors, answer questions, direct to meeting rooms or connect them with staff members
- Provide information and assistance to clients and customers
- Opens, sorts and date stamps incoming mail and distributes
- Coordinate and organize all incoming and outgoing couriers and mail. Ensures the timely and accurate delivery for packages and documents
- Transports mail, couriers & documents to and from various districts on campus as required
- Oversees the operation and maintenance of the courier and postal software, programs, and systems
- Manages and tracks cross boarder deliveries
- Ad hoc duties as assigned by supervisor
Requirements
What you’ll need- High School Diploma
- Professional communication in person and over the phone
- Basic skills in Word, Excel and Outlook
- Service-oriented approach
- Strong networking and relationship-building skills, with the ability to identify and engage the right stakeholders by understanding their areas of expertise and how teams work together
- Ability to multitask
- Remain calm under pressure and effectively handle difficult conversations and situations
- Demonstrate a professional image
Benefits
Comp & perks- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
High School DiplomaBasic Skills in WordBasic Skills in ExcelBasic Skills in Outlook
Soft Skills
Calm Under PressureAbility to Handle Difficult Conversations