Construction Technology Analyst

PCL Construction

Construction Technology Analyst at PCL Constructors supporting technology solutions for construction operations in Ottawa. Collaborating with teams to resolve issues and provide training resources.

Posted 6/30/2026full-timeOttawa • 🇨🇦 CanadaMid-LevelSenior💰 CA$71,000 - CA$92,000 per yearWebsite

About the role

Key responsibilities & impact

Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
District jobsite setup and turndown, including remote support.
Creates and delivers technical training and other knowledge resources.
Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
Assists other team members with technical issues.
Actively seeks out issues, problems, and opportunities, and creates solutions.
Solicits feedback from operational project teams to identify innovations, challenges, and issues.
Provides implementation support on corporate and regional initiatives.

Requirements

What you’ll need

High school diploma or equivalent required.
Bachelor’s or Associate’s degree in computer technology or a related discipline.
5 years of progressive experience in a related field.
Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely.
Intermediate problem-solving and troubleshooting skills.
Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.
Results-oriented and able to drive deadlines.
Knowledge of change management methodologies an asset.
Ability to establish and maintain effective stakeholder relationships.

Benefits

Comp & perks

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL's College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical SupportProblem ManagementTroubleshootingChange Management MethodologiesTechnology Solutions

Soft Skills

Effective CommunicationOrganizational SkillsTime ManagementResults-OrientedStakeholder Relationship Management