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Receptionist
PCL ConstructionReceptionist managing incoming calls and reception area for Construction PCL Inc. in Montréal.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong professional communication skills, both in person and over the phone, while effectively managing reception duties and maintaining a service-oriented approach. Capable of multitasking and adapting to various work styles while handling confidential information with discretion.
Highest-signal resume keywords
Professional CommunicationReception ExperienceMultitasking AbilityDiscretion in Handling Confidential InformationStakeholder Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Knowledge of WordBasic Knowledge of ExcelBasic Knowledge of Outlook
Soft Skills
Service-Oriented ApproachAbility to Remain Calm Under PressureAbility to Adapt to Change
Certifications & Qualifications
High School Diploma
Industry Keywords
Reception DutiesIncoming Calls ManagementVisitor GreetingMail DistributionOffice Supply Ordering
About the role
Key responsibilities & impact- Answers and directs incoming calls in a prompt, professional, and courteous manner, paging employees when required;
- Responsible for managing office voicemail and distributing messages;
- Greets all visitors, answers questions, and directs to meeting rooms, or connects them with staff members;
- Manages, monitors, and responsible for general maintenance of reception area;
- Opens, date stamps, sorts, and distributes incoming mail;
- Prepares outbound packages as per senders’ requests and receives/distributes incoming couriers;
- Orders office supplies for district or assigned area;
- Willing and able to work in and adapt to change;
- Knowledgeable in department/project-specific software.
Requirements
What you’ll need- High school diploma;
- Less than one year reception experience;
- Professional communication in person and over the phone;
- Professional and service-oriented approach internally and externally;
- Ability to multitask;
- Ability to act with discretion when handling confidential and privileged information;
- Ability to effectively handle difficult calls and situations;
- Ability to remain calm under pressure;
- Ability to adapt to various work styles;
- Ability to develop and maintain effective stakeholder relationships;
- Basic knowledge of Word, Excel, and Outlook.
Benefits
Comp & perks- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions