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Receptionist
PCL ConstructionReceptionist managing incoming calls and reception area for Construction PCL Inc. in Montréal.
About the role
Key responsibilities & impact- Answers and directs incoming calls in a prompt, professional, and courteous manner, paging employees when required;
- Responsible for managing office voicemail and distributing messages;
- Greets all visitors, answers questions, and directs to meeting rooms, or connects them with staff members;
- Manages, monitors, and responsible for general maintenance of reception area;
- Opens, date stamps, sorts, and distributes incoming mail;
- Prepares outbound packages as per senders’ requests and receives/distributes incoming couriers;
- Orders office supplies for district or assigned area;
- Willing and able to work in and adapt to change;
- Knowledgeable in department/project-specific software.
Requirements
What you’ll need- High school diploma;
- Less than one year reception experience;
- Professional communication in person and over the phone;
- Professional and service-oriented approach internally and externally;
- Ability to multitask;
- Ability to act with discretion when handling confidential and privileged information;
- Ability to effectively handle difficult calls and situations;
- Ability to remain calm under pressure;
- Ability to adapt to various work styles;
- Ability to develop and maintain effective stakeholder relationships;
- Basic knowledge of Word, Excel, and Outlook.
Benefits
Comp & perks- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Basic Knowledge of WordBasic Knowledge of ExcelBasic Knowledge of Outlook
Soft Skills
Service-Oriented ApproachAbility to Remain Calm Under PressureAbility to Adapt to Change
Certifications
High School Diploma