Officer, Financial Crime Operations

PCCW

Officer in Financial Crime Operations handling AML compliance tasks and KYC onboarding reviews for individual and merchant customers in Hong Kong. Support regulatory inquiries and maintain accurate case records.

Posted 5/5/2026full-timeHong Kong • 🇭🇰 Hong KongMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Perform Customer Due Diligence (CDD), Know-Your-Customer (KYC), and onboarding reviews for individual and merchant customers, including higher-risk cases, in accordance with internal AML policies and regulatory requirements
Conduct name screening and sanctions screening using designated screening systems; analyze and resolve alerts in a timely and accurate manner
Support transaction monitoring activities, including investigation and escalation of suspicious transaction where appropriate
Assist in ongoing customer due diligence and periodic reviews to ensure customer risk profiles remain up-to-date
Support responses to regulatory inquiries, audits, and ad-hoc information requests from regulators and law enforcement agencies (e.g. HKMA, Companies Registry, Police)
Maintain proper documentation, case records, and audit trails in line with internal controls and regulatory expectations
Handle daily case administration, monitoring queues, and workflow management within the Financial Crime Operations team
Provide support on ad-hoc AML projects, process enhancements, system implementations, or policy reviews as assigned

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Accounting, Finance, Law, Risk Management, or related disciplines
3 years+ of relevant experience in financial services, preferably in AML compliance, KYC/CDD, transaction monitoring, or risk management
Hands-on experience with name screening or transaction monitoring systems is preferred
Familiarity with Hong Kong AML regulations and regulatory expectations (e.g. AMLO, SEC and HKMA guidelines) is an advantage
Exposure to or knowledge of digital assets, virtual assets, fintech, or e-commerce business models; Holder of CAMS or CAMLP is a plus
Strong documentation, analytical, and investigative skills
Proficient in MS Office applications (Word, Excel, PowerPoint)
Good command of written and spoken English and Chinese; proficiency in Putonghua is an advantage.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer Due Diligence (CDD)Know-Your-Customer (KYC)transaction monitoringname screeningsanctions screeningAML compliancerisk managementanalytical skillsinvestigative skillsdocumentation

Soft Skills

workflow managementcommunicationorganizational skillsattention to detailproblem-solving

Certifications

Bachelor’s degreeCAMSCAMLP