PCCW

Project Manager – 项目管理经理

PCCW

full-time

Posted on:

Location Type: Office

Location: ShanghaiChina

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About the role

  • Single point of contact managing the customer once projects are received into Service Delivery.
  • Overseeing the project deliverables and ensuring that the scope is in line with the customer’s expectations
  • Coordinate internal resources and third parties/vendors for the execution of projects, ensuring quality standards are met and guidelines are maintained
  • Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to track progress
  • Active follow up at critical milestone points of a project - Pursuing vendors, partners and internal teams for committed dates
  • Customer updates
  • Scheduling of resources
  • Perform risk management to minimise project risks - Measure project performance using appropriate tools and techniques, report and escalate to management as needed.
  • Implement contingency plans agreed with the manager.
  • Manage the relationship with the client and all stakeholders
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation
  • Ensure that all projects are delivered on time, within the scope and the defined budget
  • High level of customer service via effective communication throughout the project(s) lifecycle.
  • Ensure accurate and frequent project updates status are provided to both internal and external customers. Maximum customer satisfaction is expected.
  • Ensure all internal guidelines/processes are followed and all administrative work related to projects are accurately completed. The list includes – Budget Request and Purchase Request processes
  • Accurate and regular updates in the internal systems (weekly)
  • Review and update system project forecast (weekly)
  • Promptly acceptance of vendor handovers to avoid payment issues.
  • Ad-hoc reports requested by management
  • Supporting team members on projects and bids to improve overall team performance
  • Evaluating the success of the project against its benchmarking and sharing lessons or best practices with other organisations or project managers

Requirements

  • University degree holder with relevant professional qualifications desired
  • Proven working experience as a project manager in the telecom or information technology sector
  • Technical background, with an understanding of telecom products and services
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Proven organisational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office
  • PMP / PRINCE II certification desirable
Benefits
  • Health insurance
  • Professional development opportunities
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementrisk managementproject planningscope managementperformance measurementbudget managementresource allocationstakeholder managementdocumentation managementtelecom products and services
Soft Skills
client-facing communicationinternal communicationorganizational skillsattention to detailmulti-taskingcustomer servicerelationship managementteam supporteffective communicationproblem-solving
Certifications
PMPPRINCE II