
Project Manager – 项目管理经理
PCCW
full-time
Posted on:
Location Type: Office
Location: Shanghai • China
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Tech Stack
About the role
- Single point of contact managing the customer once projects are received into Service Delivery.
- Overseeing the project deliverables and ensuring that the scope is in line with the customer’s expectations
- Coordinate internal resources and third parties/vendors for the execution of projects, ensuring quality standards are met and guidelines are maintained
- Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to track progress
- Active follow up at critical milestone points of a project - Pursuing vendors, partners and internal teams for committed dates
- Customer updates
- Scheduling of resources
- Perform risk management to minimise project risks - Measure project performance using appropriate tools and techniques, report and escalate to management as needed.
- Implement contingency plans agreed with the manager.
- Manage the relationship with the client and all stakeholders
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Ensure that all projects are delivered on time, within the scope and the defined budget
- High level of customer service via effective communication throughout the project(s) lifecycle.
- Ensure accurate and frequent project updates status are provided to both internal and external customers. Maximum customer satisfaction is expected.
- Ensure all internal guidelines/processes are followed and all administrative work related to projects are accurately completed. The list includes – Budget Request and Purchase Request processes
- Accurate and regular updates in the internal systems (weekly)
- Review and update system project forecast (weekly)
- Promptly acceptance of vendor handovers to avoid payment issues.
- Ad-hoc reports requested by management
- Supporting team members on projects and bids to improve overall team performance
- Evaluating the success of the project against its benchmarking and sharing lessons or best practices with other organisations or project managers
Requirements
- University degree holder with relevant professional qualifications desired
- Proven working experience as a project manager in the telecom or information technology sector
- Technical background, with an understanding of telecom products and services
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Proven organisational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- PMP / PRINCE II certification desirable
Benefits
- Health insurance
- Professional development opportunities
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk managementproject planningscope managementperformance measurementbudget managementresource allocationstakeholder managementdocumentation managementtelecom products and services
Soft Skills
client-facing communicationinternal communicationorganizational skillsattention to detailmulti-taskingcustomer servicerelationship managementteam supporteffective communicationproblem-solving
Certifications
PMPPRINCE II