Pazu Games

Customer Support

• Resolving daily support tickets, and being the face and voice of Pazu on multiple channels (Email, App Stores, Social Media, etc.).
• Maintain high standards of service and customer satisfaction by providing effective solutions and alternatives to players, using our internal systems to do so.
• Identify, analyze, and report trends of recurring issues and complaints to Product and R&D while helping to achieve an optimal customer experience by proactively initiating related projects.

Customer Support Specialist