PayU

Security Analyst

• Monitor, analyze, and respond to security alerts and events from IDS/IPS, SIEM, endpoint protection, and security alerts
• Investigate suspicious activity, correlate logs, and assist in the escalation and containment of potential security incidents, if necessary.
• Maintain and validate the security-related asset inventory, especially across payment infrastructure.
• Support access control and user account lifecycle processes across internal and third-party systems as well as profiles management.
• Provide input for the improvement of security monitoring rules, incident handling processes, and documentation.
• Contribute to PCI DSS-related tasks and assessments by collecting evidence, validating controls, and supporting audit processes under BAU requirements
• Monitor Third Party vendors that interact in the PCI DSS ecosystem on our environment
• Overview of Policies, Standards, procedures over different security domains

Recruitment

• Liderar y gestionar el proceso de selección para la Cuota SENA y perfiles Junior.
• Establecer y fortalecer relaciones con instituciones de educación superior para atraer talento.
• Brindar acompañamiento en iniciativas de bienestar organizacional.
• Apoyar procesos operativos del área de Recursos Humanos.
• Colaborar con los HRBPs en estrategias de gestión del talento.

Practicante Recursos Humanos – HR Talent Acquisition

Product Designer

• Support in designing and improving user interfaces,
• Assisting in usability testing, research and gathering feedback from the clients,
• Creating wireframes and mockups for desktop and mobile screens in Figma,
• Bringing ideas to improve the experience with PayU products and services,
• Cooperating with product managers, developers and other stakeholders to bring ideas to life,
• Other UX-related tasks requested by the manager.

Junior UX Specialist

• Designing user experience features and user flows, and testing them heavily with end users
• Planning, supervising and conducting user research (qualitative and quantitative)
• Transforming ideas into products of user-friendly interfaces and communication
• Creating wireframes, mockups and clickable prototypes for desktop and mobile screens
• Bringing ideas to improve the experience with PayU products and services
• Maintaining the highest standards of design and applying the best practice
• Cooperating with colleagues from different teams in and outside the region: product, development, customer support, marketing, legal, treasury, sales, external partners
• Other UX-related tasks requested by direct manager

Senior Product Designer

Customer Support

• Supporting PayU B2B customers via phone, email, live chat
• Managing customer databases in the operating system
• Verification and identification of contacting customers and substantive recognition of the reported problem
• Recording and forwarding requests to other operational departments
• Communicate with other company teams to effectively and comprehensively resolve issues raised by customers.

Customer Service Specialist, fluent in Czech and English

• Support PayU B2B customers via phone, email, and live chat
• Manage customer databases in the operating system
• Verify and identify contacting customers and recognize reported problems
• Record and forward requests to other operational departments
• Communicate with other company teams to effectively resolve customer issues
• Answer questions, solve problems, and make every customer interaction positive

Customer Service Specialist, Czech and English Speaker

Database Administrator

• As a Standard DBA, you will be responsible for supporting the maintenance, performance, and security of our database environments. As part of the infrastructure and DB Team, you will manage both development and production databases, working to ensure availability, integrity, and efficiency across our systems. You will implement initiatives to support the growth and proper functioning of the business, ensuring that database operations scale effectively and align with organizational goals. This role is ideal for a mid-level professional looking to deepen their skills in managing relational and non-relational databases and supporting mission-critical applications in a regulated or high-performance setting like FinTech.
• Manage and maintain databases such as PostgreSQL, MySQL, SQL Server, or Oracle in production and development environments.
• Monitor database performance and implement tuning strategies to optimize speed and reliability.
• Perform regular maintenance tasks including indexing, performance optimization and patching.
• Support database security practices including access controls, encryption, and audits.
• Help implement disaster recovery plans and high-availability solutions.
• Assist in designing and updating schemas, stored procedures, and queries in collaboration with development teams.
• Participate in database deployments as part of CI/CD pipelines.
• Monitor logs, alerts, and usage trends, and respond to incidents as needed.
• Document processes, configurations, and database workflows for team use.
• Implement initiatives to support the growth and proper functioning of the business.