Paystand

Operations

• Own the full program lifecycle, from grant disbursements and partner communications to impact reporting and grantee accountability.
• Manage relationships with NGO partners, grantees, and field teams across Latin America, Africa, Asia, and beyond.
• Define KPIs and track measurable impact across all active programs: Grants, Women in Bitcoin, Circular Economies, Internship, NGO Technical Support.
• Identify program improvements, scaling opportunities, and new funding angles based on field data and partner feedback.
• Drive the development of the annual impact report and board-facing program summaries.
• Represent the foundation at key external engagements, conferences, and partner meetings.
• Own and manage the foundation's program budgets end-to-end, aligned with board-approved ceilings and strategic priorities.
• Monitor spending; flag variances, risks, and reallocation opportunities proactively.
• Partner with the CPA and ED to prepare accurate, transparent financial reports for the board monthly and quarterly.
• Oversee contract lifecycle management  grant agreements, MOUs, vendor contracts  ensuring compliance and timely execution.
• Support annual budget planning and multi-year grant modeling.
• Design, implement, and improve the AI, operational systems and workflows that enable the foundation to scale.
• Ensure strong nonprofit governance, IRS compliance readiness, and documented internal controls.
• Support board meeting preparation materials, reporting packets, action trackers, and follow-through.
• Oversee the full grant administration cycle: application review, approval, disbursement, compliance check-ins, and close-out.
• Manage Rebeca (Ops & Admin) and Cristian (Program Coordinator) as direct reports.
• Partner with the Marketing team and support the foundation's marketing strategy, ensuring our story and impact narrative are consistent, mission-aligned, and compelling.
• Lead production of external communications: donor updates, partner newsletters, social content, and the annual impact report.
• Work with the ED to position the foundation credibly in the Bitcoin and global development ecosystems.
• Identify storytelling opportunities that amplify our work with grantees and the communities we serve.
• Maintain working fluency in Bitcoin ecosystems.
• Connect the foundation's programs to the broader Bitcoin and circular economy ecosystems.
• Represent the foundation at Bitcoin-aligned events relevant to our mission.
• Act as the primary operational interface between programs, finance, partners, and the Executive Director.
• Deliver clear, data-driven reporting to the ED and board on program performance, budget status, and risks.
• Prepare and own board meeting materials — financial summaries, program updates, governance action items.

Programs & Operations Manager

Director

• Serve as the main point of contact for all interactions with NetSuite corporate.
• Develop and maintain a high-impact, collaborative relationship with Oracle NetSuite to align on strategic initiatives and joint value propositions.
• Drive execution of joint GTM strategies, including sales enablement, marketing campaigns, solution alignment, and co-selling motions.
• Influence and align product strategy with NetSuite’s roadmap to ensure optimal partner integration and customer value.
• Track, report, and grow lead volume and closed-won revenue generated from the NetSuite channel partnership.
• Represent the company at NetSuite events, conferences, and partner forums.

Programs & Operations Manager

Channels Partner Director