Senior Total Rewards Benefits Administrator
Payscale
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $72,100 - $108,100 per year
Job Level
Senior
About the role
- Administers day-to-day benefits and leave processes, including enrollments, terminations, claims, COBRA, FMLA, disability, and employee support.
- Serves as a primary point of contact for employee benefits and leave questions, providing timely, clear, and supportive guidance.
- Maintains accurate and confidential employee, benefits, and leave records.
- Supports compliance with benefits and leave regulations, escalating issues as needed.
- Assists with 401(k) administration and supports global retirement and pension programs.
- Partners with Payroll to ensure accurate deductions, contributions, and timely processing.
- Coordinates benefits billing, reconciliations, standard reporting, and approvals.
- Works with brokers and vendors to support ongoing administration and issue resolution.
- Reviews file feeds and reports, flags discrepancies, and takes routine action.
- Supports global benefits administration by assisting with employee inquiries and program operations across regions.
- Documents and maintains benefits and leave procedures and supports employee-facing communications.
- Identifies small, practical process improvements while maintaining strict confidentiality.
- Provides backup support for compensation analyst on total rewards team.
Requirements
- 3–5 years of hands-on experience in benefits and/or leave administration, or equivalent HR experience.
- Solid working knowledge of U.S. benefits and leave regulations (ERISA, FMLA, COBRA, HIPAA).
- Nice to have: exposure to self-funded medical plans.
- Nice to have: Experience administering global benefit programs
- Experience administering benefits in ADP or a similar HRIS.
- Strong communicator with a service-first mindset who enjoys supporting employees and answering questions.
- Experience working with brokers, vendors, or insurance carriers in a support role.
- Able to manage recurring processes, deadlines, and follow-through in a fast-paced environment.
- Collaborative, approachable, and reliable—the kind of person people trust to get things done.
- Nice to have: Certifications (CEBS, PHR, SPHR).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits administrationleave administration401(k) administrationglobal retirement programscompliance supportprocess improvementsreportingemployee supportHRISself-funded medical plans
Soft skills
strong communicatorservice-first mindsetcollaborativeapproachablereliabletrustworthydeadline managementsupportive guidanceproblem-solvingconfidentiality
Certifications
CEBSPHRSPHR