Product Director, E-Commerce

Paysafe

Product Director leading E-Commerce products at Paysafe, focusing on strategy, execution, and team collaboration for business growth.

Posted 5/1/2026full-timeJacksonville • Florida • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Develop and articulate a clear, long-term product vision and strategy for the E-Commerce experience grounded in customer insights, competitive analysis, and business objectives.
Build and maintain an outcome-driven product roadmap with defined priorities, measurable KPIs, and alignment to organizational goals.
Identify and evaluate new growth and innovation opportunities, including new channels such as mobile apps, marketplace integrations, subscriptions, and loyalty programs.
Lead the full product lifecycle—from concept and requirements through development, launch, and post-launch optimization.
Act as a key decision-maker evaluating business opportunities, partnerships, and integration strategies that enhance the commerce experience.
Serve as the voice of both the customer and the business, ensuring that product decisions deliver meaningful user and commercial value.
Foster strong collaboration with engineering, design, operations, marketing, legal, compliance, and senior leadership to deliver high-quality digital experiences.
Influence executive stakeholders with clear communication of strategies, business cases, insights, and performance outcomes.
Champion continuous improvement across the entire digital commerce funnel.
Leverage experimentation, data insights, and user research to improve conversion, retention, and customer satisfaction.
Stay current on industry trends, competitive landscape, and emerging technologies to inform the roadmap and accelerate innovation.
Monitor and manage product budgets and forecasts, ensuring alignment with financial plans and ROI targets.

Requirements

What you’ll need

Bachelor’s degree in Business, Technology, or a related field, or equivalent professional experience in lieu of a degree.
8-10+ years of experience in product management, with significant experience in E-Commerce, digital product, or related domains.
Proven success driving E-Commerce strategy, conversion optimization, and large-scale digital product launches.
Deep understanding of E-Commerce platforms, customer experience design, and conversion funnel performance.
Strong analytical mindset with experience using data, experimentation, and insights to guide decisions.
Exceptional communication, stakeholder management, and cross-functional leadership skills.
Demonstrated ability to influence senior executives and lead in matrixed environments.
Experience with performance marketing, merchandising technologies, personalization engines, or checkout systems is a plus.

Benefits

Comp & perks

Professional development opportunities
Flexible working hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementE-Commerce strategyconversion optimizationdigital product launchescustomer experience designdata analysisexperimentationperformance marketingmerchandising technologiespersonalization engines

Soft Skills

communicationstakeholder managementcross-functional leadershipanalytical mindsetinfluencing senior executivescollaborationstrategic thinkingdecision-makingcustomer advocacycontinuous improvement