Paysafe

Senior Director, Product

Paysafe

full-time

Posted on:

Location Type: Office

Location: Jacksonville • Florida • 🇺🇸 United States

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Job Level

Senior

About the role

  • Define and execute the global card acquiring roadmap for North America, EU/UK, and LatAm markets, ensuring alignment with Paysafe’s unified commerce vision.
  • Oversee integrations with leading processors and acquirers (e.g., Fiserv, TSYS, Worldpay) and ensure operational excellence.
  • Develop fact-based business cases and strategic proposals to drive revenue uplift and margin optimization across acquiring products.
  • Lead risk mitigation strategies, chargeback management, and adherence to PCI and regional regulatory requirements.
  • Partner with Engineering, Operations, Risk, Compliance, and Commercial teams to deliver scalable, secure, and innovative acquiring solutions.
  • Drive modernization initiatives to enhance acquiring capabilities and streamline processes across multiple geographies.
  • Build and maintain strong relationships with card schemes, processors, merchants, and internal leadership to ensure mutual success.
  • Mentor and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement.
  • Influence key stakeholders, including executive leadership, partners, and regulatory bodies, to drive alignment on strategic initiatives.

Requirements

  • Bachelor’s degree in Business, Finance, Economics, or related field, required;
  • 10+ years of experience in product management, required.
  • Experience within card acquiring, payments, or related financial services, preferred.
  • 5+ years of experience leading Product personnel.
  • Deep expertise in the payments industry, including card acquiring lifecycle, scheme rules, pricing models, alternative payment methods (APMs), cross-border transactions and risk considerations across diverse verticals.
  • Hands-on experience with processor integrations (Fiserv, TSYS, Worldpay, Global Payments).
  • Strong knowledge of real-time transaction processing, clearing, and settlement.
  • Demonstrated success in defining and executing global product strategies and transformation initiatives.
  • Experience launching acquiring solutions in North America, EU/UK, and LatAm markets.
  • Exceptional communication and influencing skills, with the ability to engage stakeholders at all levels.
  • Familiarity with global regulatory frameworks and compliance standards, including PCI-DSS, PSD2, GDPR, and AML/KYC requirements.
  • Proven ability to integrate advanced payment solutions into enterprise commerce platforms, enhancing security, scalability, and user experience.
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible working arrangements
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementcard acquiringpaymentsprocessor integrationsreal-time transaction processingclearingsettlementglobal product strategiesadvanced payment solutionsrisk mitigation
Soft skills
communicationinfluencingmentoringcollaborationaccountabilitycontinuous improvementrelationship buildingstakeholder engagementleadershipstrategic thinking