Senior Account Manager – Enterprise

Payplug

Senior Account Manager in the Enterprise team at Payplug, supporting major accounts with tailored payment solutions. Focused on client success and business growth through strategic partnerships.

Posted 7/18/2026full-timeParis • 🇫🇷 FranceSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and Strategic Customer Success within the FinTech and payments ecosystem, leveraging strong business acumen and negotiation skills to drive growth and optimize payment solutions for clients.

Highest-signal resume keywords

Account ManagementStrategic Customer Success ManagementFinancial Proposal DesignPayment Data AnalysisNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KPI AnalysisBusiness Case DevelopmentPayment Flow OptimizationMarket InsightsConversion Rate Improvement

Soft Skills

Active ListeningPersuasionTenacityResilienceRelationship Building

Industry Keywords

FinTechPayments EcosystemPayment Service ProviderOrchestratorPayment Facilitator

Tech Stack

Tools & technologies

Flux

About the role

Key responsibilities & impact

Identify growth opportunities within your merchants (subsidiaries, new brands, migration of volumes from competitors) and build a strong, trust-based relationship to become their primary payment partner.
Use commercial acumen to design compelling financial proposals and business cases tailored to your clients' complex architectures.
Lead high-level strategic meetings (C‑level) where you demonstrate Payplug's direct impact on their P&L (conversion gains, reduction in fraud), turning each review into a business growth opportunity.
Become your merchants' indispensable trusted advisor by providing market insights and cutting-edge payments expertise.
Accurately analyze account KPIs (acceptance rate, fraud, etc.) to anticipate risks and optimize current payment flows.
Map and escalate your merchants' complex needs internally, rigorously assessing their business relevance and ROI for Payplug.

Requirements

What you’ll need

You have at least 5 years of experience in Account Management (AM) or Strategic CSM, ideally within the FinTech/payments ecosystem (PSP, orchestrator, PayFac…).
You have strong business sense and refined negotiation skills.
You can spot growth opportunities where others see routine operations, and you have a genuine appetite for building offers and pricing mechanisms.
Able to dive into payment data to extract compelling, indisputable commercial arguments.
Your organization enables you to manage long-running accounts and complex ramp-up cycles methodically.
You combine excellent active listening with strong persuasion skills to influence strategic decisions of finance or e‑commerce directors at major accounts.
Winning share of flows takes time and strategy. Your tenacity and resilience are among your key strengths.

Benefits

Comp & perks

Hybrid work arrangement + up to €350 contribution for remote work equipment.
25 paid vacation days per year & 10 RTT days per year.
Coffee, tea, snacks, Monday breakfasts, Friday after-work drinks and other events for a vibrant team life.
Offices in Paris' 13th arrondissement (Bibliothèque François Mitterrand).
Swile meal card worth €10 per day (56% covered by Payplug).
Alan health insurance (Blue plan) 60% covered by Payplug / Second Parent Leave (Parental Act).
Public transport or Vélib subscriptions 50% covered by Payplug.
Moka.care for mental health support.
Windoo: sports, wellness and personal development activities.
2 days per year offered to participate in team-building volunteer work with associations via DayOne.