Oversee load balancers, Global Server Load Balancing (GSLB) equipment, Content Delivery Network (CDN) platforms, and troubleshoot client/server issues.
Handle proactive and reactive outages, work with vendors, and take ownership of network incidents, escalations, and root cause analysis.
Lead backbone network design and architecture for on-premises and public cloud migration, and build hybrid connectivity solutions.
Work with business unit leadership, product managers, and customers to develop project objectives, timelines, and feature requirements.
Support network system availability, manage network capacity, and ensure compliance with Information Security standards.
Deploy equipment, manage SSL certificate hosting and renewal, and build infrastructure for data centers and cloud environments.
Implement and continually improve operational procedures, systems, and network engineering best practices.
Offer on-call support, monitor infrastructure and hosted services, and troubleshoot complex issues.
Manage and influence global teams, provide guidance and support, and mentor team members in areas of expertise.
Communicate incident impacts, risks, and mitigation plans to executives, document incident information, and create network engineering documentation and best practices.

Requirements

3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Proficiency with leading public cloud providers network services - AWS and GCP is a must, and experience with Azure is desirable.
Deep hands-on experience with Terraform for network automation, infrastructure provisioning, CI/CD pipelines, and cloud resource lifecycle management.
Strong experience with open-source load balancers, especially HAProxy, including configuration, tuning, observability, and deployment automation.
Experience with Kubernetes networking, including Ingress, Service Mesh, CNI plugins.
Deep hands-on expertise in cloud networking: VPC Network, Direct Connect, Transit Gateway, Direct Connect Gateway, Interconnect, Cloud Router, VPN, and firewall rules (Security Groups, GCP Firewall).
PrivateLink and Private Service Connect (PSC) for secure and scalable service exposure.
Use Infrastructure as Code processes to automate and maintain infrastructure consistency, scalability, and up-to-date configurations.
Implement and manage network security controls using Palo Alto and Fortinet firewalls, VPNs, etc in public Cloud environments.
Strong understanding of networking protocols and technologies, including TCP/IP, BGP, OSPF, MPLS, DNS, VPN.
Utilize network monitoring tools (e.g. LogicMonitor, Datadog, AWS Cloudwatch, Splunk, Catchpoint, Nagios, etc.) to proactively identify and resolve network issues.
Implement network changes following established change management procedures, minimizing risk and ensuring minimal impact to production services.
Participate in incident management processes, including troubleshooting, root cause analysis, and post-incident reviews.
Adhere to security policies, procedures, and best practices, ensuring the network infrastructure meets all compliance requirements.
Provide Tier 2 support for network incidents impacting our production systems, ensuring timely resolution and minimal disruption to service. This includes on-call rotation responsibilities.
Excellent troubleshooting and problem-solving skills.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Parental and family leave
401(k) savings plan
Paid time off
Employee shares options
Flexible work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

AWSGCPAzureTerraformHAProxyKubernetesVPC NetworkPalo AltoFortinetTCP/IP

Soft skills

troubleshootingproblem-solvingcommunicationleadershipmentoringcollaborationincident managementproject managementguidancesupport