Head of Developer Communities – DevRel
PayPal
full-time
Posted on:
Location Type: Hybrid
Location: San Jose • California, Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $253,190 - $303,680 per year
Job Level
Lead
About the role
- Create, lead and scale end-to-end communications strategy and plan to target, reach and engage developers globally
- Create, lead and scale developer and merchant advisory boards including beta programs
- Create, lead and scale social media and communication campaigns to align with developer strategies
- Provide engaging text, image and video content for social media accounts
- Respond to comments from developers, customers, merchants, partners or ISVs in a timely manner
- Monitor and report on feedback and online reviews to PM and Engineering teams to ensure roadmap inclusion and resolution
- Organize and participate in developer and merchant events to build community and boost brand awareness
- Coordinate cross-functionally with Marketing, PR /Comms and Legal teams to ensure alignment and best outcomes
- Liaise with Product teams, Development and Sales departments to stay updated on new products and features and bring feedback from developers to PayPal stakeholders
- Build relationships with developers, potential developers, merchants, industry professionals and journalists
- Stay up-to-date with AI and other developer technology trends
Requirements
- + 10 years managing Community programs and working with remote and geographically distributed teams.
- 10+ years managing a team of developers and delivering against a roadmap
- 5+ years architecture and design experience for web commerce
- 5+ years in a developer relations or product team
- Demonstrated knowledge of leading open-source technologies, especially those used in the FinTech industry or e-commerce
- Demonstrated success building, leading and scaling cross functional and global teams
- Excellent project management and communications skills.
- Technical proficiency in one or more frontend and web technologies, especially ecommerce technologies, APIs and SDKs
- Passionate about your work, going far beyond the last mile to bring joy to our developers.
- Leverage data and testing to optimize and maximize all communications where possible.
- Partner with corporate cross-functional teams to drive programs that will help us meet our awareness goals.
- Collaborate with the broader Corporate Marketing team and marketing agencies to drive successful brand awareness campaigns.
Benefits
- Flexible work environment
- Employee shares options
- Health and life insurance
- Paid time off
- Wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
community program managementweb commerce architecturedeveloper relationsproject managementfrontend technologiesecommerce technologiesAPIsSDKsopen-source technologiesdata analysis
Soft skills
leadershipcommunicationcollaborationrelationship buildingteam managementstrategic thinkingproblem-solvingcreativityadaptabilitypassion