PayPal

Senior Program Manager

PayPal

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Illinois

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Salary

💰 $111,500 - $191,950 per year

Job Level

Senior

About the role

  • Own the end-to-end delivery of complex, cross-functional initiatives that enable PayPal to provide world-class customer experiences
  • Partner with senior leaders across SE, Product, Compliance, Legal, Content, and other functions to ensure alignment and mitigate risks
  • Manage transformation programs and shape strategic decision-making
  • Develop and implement program plans and budgets
  • Coordinate cross-functional teams and third-party contractors
  • Identify risks and develop mitigation strategies
  • Ensure projects are completed on time and within budget
  • Provide strategic guidance to project managers and mentor junior project managers
  • Foster a high-performance culture and champion operational excellence across the SE organization

Requirements

  • Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience
  • 12+ years in program management, customer operations, management consulting, or transformation roles (preferred)
  • Experience in a regulated financial services environment (preferred)
  • Bachelor’s degree (Advanced degree preferred) or equivalent professional experience
  • Expertise in program management methodologies
  • Proficiency with tools such as JIRA, Confluence, Excel, and Looker
  • Strong analytical skills with the ability to interrogate data, challenge assumptions, and influence strategic decisions