Risk

• Employ advanced tools and techniques (e.g., standard and advanced rules-based risk engines, using third-party platforms like Accertify) to detect and assess fraudulent behavior and provide actionable insights.
• Provide advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant underwriting, and tailored risk interventions.
• Proactively support and resolve client and platform risk events, ensuring timely and accurate response, root cause analysis, and recommended control enhancements.
• Continuously monitor and analyze client, user, and transaction data to detect and investigate suspicious activity.
• Engage with clients to clearly explain fraud findings, risk exposures, and industry developments in a consultative manner.
• Guide clients in defining and maintaining appropriate risk appetite strategies, balancing loss and approval rates to achieve business goals.
• Offer customized guidance on fraud prevention, compliance, and operational efficiency.
• Generate, analyze, and deliver BI reports (using tools such as Looker, Dataiku, SQL, and Excel/Google Suite) to highlight fraud trends and ensure transparency in client and platform risk performance.
• Develop custom reporting solutions to support both internal decision-making and client requirements.
• Maintain comprehensive documentation of policies, procedures, and standard operating processes for transparency and repeatability.
• Identify opportunities for enhanced efficiency in risk management operations, client interactions, and fraud prevention tools.
• Evaluate and leverage third-party data sources and vendors to enhance fraud detection capabilities.
• Ensure adherence to compliance, PCI, and regulatory requirements across client and platform activities.

Risk Operations Analyst II

Coding Team Lead, HCC Risk Adjustment Coding

Senior Group Risk Specialist – Technology Risk

Senior Manager, Group Risk – Operational Risk Profiles

Executive Risk Control Specialist – Large Accounts

Director of Information Governance