Program Manager

• Provide strategic direction across PayNearme’s technical program portfolio, ensuring alignment with company goals and clear visibility for leadership.
• Lead cross-functional programs that strengthen system reliability, scalability, and production readiness.
• Provide oversight and program leadership across PayNearme’s technical project and program portfolio to drive successful execution.
• Determine and implement technical project management best practices to ensure efficient and effective delivery.
• Lead the organization to streamline processes, simplify and accelerate execution, manage objectives and key results, release on time, and bring tooling efficiencies.
• Own and continuously improve the efficiency and consistency of technical delivery.
• Collaborate to identify systemic inefficiencies and implement data-driven solutions to address them.
• Drive company-wide planning, cross team alignment, and delivery health reporting across teams.
• Partner with Product, Engineering, and business leadership to define and deliver strategic technical programs with company goals.
• Ensure visibility and accountability by communication goals, milestones, timelines, and metrics to executives and stakeholders.
• Lead all aspects of program execution, including prioritization, mobilizing cross-functional teams, tracking progress, resource planning, and risk remediation to deliver business and customer outcomes.
• Scale process and tools to support larger teams and increasing complexity.
• Apply technical fluency to inform decisions, anticipate risks, and act as a trusted thought partner to Product and Engineering leads.
• Lead efforts to scale and standardize the TPM function across the organization, creating frameworks and fostering innovation.
• Balance leading high-priority programs with hiring, mentoring, and developing a TPM team that builds trusted partnerships and domain expertise.
• Develop talent within the team by establishing mentorship programs, professional development opportunities, and cross-training initiatives.
• Be a culture carrier, connecting the organization to the company’s core values, building trusted relationships across functions and fostering a culture of accountability and continuous improvement.

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