paymenttools

Working Student, Customer Success & Operations

paymenttools

internship

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Job Level

Entry Level

About the role

  • You support our team in back-office tasks and take ownership of administrative processes such as preparing and sending contracts and SEPA mandates.
  • You keep track of incoming documents, carefully review them for completeness, and ensure seamless documentation.
  • In our CRM system, Salesforce, you maintain order, manage master data, and proactively identify data quality issues.
  • You structure our digital file storage and confidently use Excel or Google Sheets to prepare data and lists.
  • You think ahead and support us in continuously improving and streamlining our operational workflows.

Requirements

  • You are digitally savvy and confident in using common tools such as Google Drive and Excel (including filtering, sorting, and basic formulas).
  • You prefer working independently and in a structured manner, high accuracy in data management is second nature to you.
  • You communicate on equal footing: you are fluent in German, have a good command of English, and are not afraid to speak up when challenges need to be addressed.
  • Ideally, you have gained initial experience with CRM systems (e.g., Salesforce); however, your motivation and reliability matter most to us.
  • You have a healthy level of determination and are not afraid of addressing conflicts when it comes to consistently implementing process guidelines.
  • You are currently enrolled at a university. We expect availability of at least 10 hours per week; ideally, you can support us with more hours.
Benefits
  • Deutschland ticket, subsidized subscription
  • 1.000 euro annual learning and development budget + internal training platforms
  • Discounts on travel, fashion, technology,  and more through our corporate benefits 
  • REWE discount card for discounts for REWE group retailers 
  • JobRad, affordable bicycle leasing!
  • Company pension plan 
  • Insurance Services
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementdocument reviewadministrative processesdata qualityExcelGoogle SheetsCRM systems
Soft Skills
independencestructured workhigh accuracycommunicationconflict resolutiondetermination