People Advisor
Paymentology
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇸 Spain
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide timely and accurate advice to managers and employees on core people topics, including performance management, sick leave, onboarding, probation, policy interpretation, and conduct matters.
- Manage end-to-end recurring and moderately complex employee relations cases, ensuring appropriate documentation, risk assessment, and escalation only where required.
- Apply sound judgement to balance policy, employment law principles, and contextual considerations to deliver pragmatic and people-focused outcomes.
- Own defined People processes end-to-end, including onboarding, offboarding, contract amendments, probation tracking, performance cycle administration, and employee documentation.
- Maintain accurate and compliant People data across systems, supporting payroll inputs, audit readiness, and high-quality reporting.
- Identify inefficiencies in workflows and implement practical improvements that enhance accuracy, efficiency, and employee experience.
- Lead or support People initiatives such as policy updates, benefits changes, system enhancements, manager enablement activities, and engagement projects.
- Collaborate closely with Finance, Payroll, Talent Acquisition, Legal, IT, and other stakeholders to ensure effective execution of people-related activities.
- Prepare People data, dashboards, and reports, including turnover, absence trends, and probation outcomes, and translate insights for managers.
- Identify patterns within recurring issues, highlighting risks and opportunities for improvement to senior HR colleagues.
- Advocate for a consistent and positive employee experience by resolving recurring operational challenges and contributing to culture and engagement initiatives.
Requirements
- Strong HR generalist capability with experience handling recurring and moderately complex people matters.
- Working knowledge of HR processes, policies, and employment law principles, with the ability to apply them pragmatically.
- High attention to detail with strong organisational and prioritisation skills.
- Clear and confident communication skills, able to translate policies and decisions into practical guidance for stakeholders.
- Ability to operate independently while collaborating effectively across teams and functions.
- Bachelor’s degree or equivalent practical experience in Human Resources or a related field.
- 4–6+ years’ experience in HR advisory, people operations, or a similar generalist role, aligned with IC4 expectations.
- Experience using HRIS platforms, collaboration tools, and people reporting dashboards.
Benefits
- At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters.
- You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do.
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR generalist capabilityperformance managementemployee relationspolicy interpretationonboardingoffboardingcontract amendmentsprobation trackingemployee documentationdata analysis
Soft skills
attention to detailorganizational skillsprioritization skillscommunication skillscollaborationindependenceproblem-solvingjudgmentadaptabilitystakeholder management
Certifications
Bachelor’s degree in Human Resourcesequivalent practical experience in Human Resources