Partnership Growth Analyst

PayJoy

Partnership Growth Analyst executing lifecycle communications for PayJoy, a credit provider serving under-served customers in emerging markets. Optimizing multi-channel campaigns through analytics, testing, and cross-functional collaboration.

Posted 8/17/2026full-timeMexico City • 🇲🇽 MexicoJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in executing multi-channel customer communication campaigns and analyzing campaign performance to optimize customer engagement. Proficient in collaborating with cross-functional teams to align messaging with business objectives and drive customer lifecycle strategies.

Highest-signal resume keywords

Multi-Channel Customer CommunicationLifecycle MarketingCampaign Performance AnalysisCRM PlatformsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer CommunicationsGrowth MarketingMarketing OperationsCampaign Metrics AnalysisCopywriting

Soft Skills

Analytical MindsetExcellent Written Communication

Tools & Technologies

BrazeCustomer.ioInfobip

Industry Keywords

FintechE-CommerceTelecommunicationsTechnology

About the role

Key responsibilities & impact

Execute customer communication campaigns across WhatsApp, Push, Email, SMS, and In-App channels.
Support lifecycle communication strategies across acquisition, onboarding, activation, retention, and reactivation journeys.
Create customer-centric messaging and value propositions aligned with business objectives.
Collaborate with Product, Marketing, Design, Operations, Engineering, and Data teams to launch campaigns.
Monitor campaign performance and identify optimization opportunities through reporting and A/B testing.
Analyze customer behavior and funnel performance to identify communication opportunities and friction points.
Maintain campaign calendars, documentation, and communication best practices.
Support promotional launches, product releases, and commercial initiatives through targeted communications.
Present campaign insights, learnings, and recommendations to stakeholders.

Requirements

What you’ll need

Bachelor's degree in Marketing, Communications, Business, Advertising, Engineering, or related field.
1–2 years of experience in CRM, Customer Communications, Lifecycle Marketing, Growth Marketing, Marketing Operations, or similar.
Experience executing multi-channel customer communication campaigns.
Strong analytical mindset with experience using campaign metrics to drive decisions.
Experience working with cross-functional teams.
Excellent written communication and copywriting skills.
Experience with CRM or marketing automation platforms (Braze, Customer.io, Infobip, etc.) is a plus.
Experience in fintech, e-commerce, telecommunications, or technology companies is preferred.

Benefits

Comp & perks

100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
30 days of Christmas bonus
20 days paid Vacation
50% Vacation premium
13% Saving funds
$2,000 MXN monthly grocery coupons
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Catered lunches