Head of Design
Talent Up
Cyber Security
Product Designer
PayJoy
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • 🇲🇽 Mexico
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own insights on the D2C checkout experience; maintain a live opportunity map, define hypotheses and prioritize high-leverage fixes to lift conversion and reduce friction.
- Translate insights into shippable solutions with navigable prototypes and complete specs (states, edge cases, copy, error/recovery paths, responsiveness) ready for Engineering.
- Collaborate to define the experience tracking pre-release with PM/Data; Run reviews with PM and stakeholders, documenting results and feeding learnings back into the roadmap.
- Co-create localized, reusable patterns with Engineering (and Content/Legal) for checkout components and flows. Seed a Design System by documenting guidelines, patterns and tokens.
- Safeguard UX quality via design QA and ensure accessibility standards (e.g, WCAG). Run a baseline-then-improve approach to usability, defining guardrails with PMs, measure top-task performance, and prevent experience regressions.
- Drive tight cadences (weekly triad, design crits, reviews), surface risks/decisions early, and keep a transparent changelog and improvements backlog.
Requirements
- Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
- 3+ years of experience in UI/UX design, preferably in fintech, e-commerce, or other high-growth technology companies.
- A strong portfolio showcasing experience in user-centered design, with examples of projects that span multiple markets or diverse user bases.
- Proficiency in industry-standard design tools (e.g., Figma, Sketch).
- Experience conducting usability testing, taking a data-driven approach to design decision-making.
- Strong understanding of responsive and mobile-first design principles.
- Ability to work in a fast-paced, cross-functional environment, collaborating effectively with product and engineering teams.
- Excellent communication skills, with the ability to articulate design decisions and rationale.
Benefits
- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellnes perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 MXN monthly restaurant coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UI/UX designuser-centered designusability testingresponsive designmobile-first designprototypingdesign QAaccessibility standardsdata-driven designdesign system documentation
Soft skills
collaborationcommunicationproblem-solvingproject managementstakeholder engagementadaptabilitycritical thinkingattention to detailtransparencyrisk management
Certifications
Bachelor’s degree in DesignBachelor’s degree in Human-Computer Interaction