PayJoy

Senior Product Manager – Fraud

PayJoy

full-time

Posted on:

Location Type: Hybrid

Location: Mexico CityMexico

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About the role

  • Define and lead the strategy, roadmap, and execution of fraud prevention and detection initiatives across PayJoy’s global platforms.
  • Focus on implementing innovative tools and techniques to reduce fraud losses while maintaining a seamless experience for our users.
  • Collaborate with engineering, risk, and data science teams to build scalable fraud solutions.
  • Lead the end-to-end product lifecycle from ideation, requirements gathering, development, testing, and iteration, to full-scale implementation.
  • Analyze and leverage data (ability to write and interpret SQL queries) to refine fraud prevention mechanisms.
  • Stay informed about emerging fraud trends, regulatory requirements, and industry technologies to maintain a state-of-the-art fraud platform.
  • Collaborate with internal teams to implement KPIs and monitoring systems to track fraud metrics and solution efficacy.

Requirements

  • 6+ years of product management experience. At least 2-3 years in fraud or risk management within fintech.
  • Experience driving cross-functional teams, including engineering and data science, to deliver impactful products.
  • Proven ability to manage and prioritize multiple initiatives in a fast-paced environment.
  • Strong data-driven decision-making skills, including the ability to run SQL queries.
  • Familiarity with fraud detection technologies, including behavioral analytics, device intelligence, and machine learning solutions.
  • Demonstrated success in creating customer-first solutions while balancing security and operational efficiency.
  • Experience in high-growth startups.
  • Familiarity with fraud prevention tools and vendors (e.g., Sift, Arkose Labs, or equivalent).
  • Knowledge of compliance regulations related to fraud (e.g., AML, KYC).
  • Fluency in Spanish.
Benefits
  • 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
  • Life insurance.
  • Phone finance, Headphone, home office equipment and wellness perks.
  • 30 days of Christmas bonus
  • 20 days paid Vacation
  • 50% Vacation premium
  • 13% Saving funds
  • $2,000 MXN monthly grocery coupons
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk
  • Catered lunches
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLfraud detectionbehavioral analyticsdevice intelligencemachine learningproduct managementdata analysisrequirements gatheringtestingimplementation
Soft Skills
data-driven decision-makingcollaborationprioritizationleadershipcustomer-first solutionsadaptabilitycommunicationproblem-solvingstrategic thinkinginitiative management