PayJoy

Principal Product Manager – Identity

PayJoy

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • Mexico

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Job Level

Lead

About the role

  • Lead product strategy and execution for PayJoy’s identity systems — defining how we verify, trust, and onboard users securely across markets.
  • Bring clarity to complexity by framing ambiguous problems, building structured roadmaps, and aligning teams around clear, measurable outcomes.
  • Collaborate cross-functionally with engineering, data science, design, risk, and operations to build scalable, reliable identity verification and fraud prevention capabilities.
  • Deeply understand customer and market needs to design identity experiences that balance trust, compliance, and conversion.
  • Translate abstract goals into actionable plans—defining success metrics, driving prioritization, and ensuring delivery quality at scale.
  • Learn and adapt quickly, diving into new technologies, regulations, and ecosystems to inform decisions with rigor and data.
  • Drive operational excellence, ensuring the right balance between risk management and user experience while supporting global expansion.
  • Influence across levels, partnering with senior leadership to define strategy and champion identity as a core enabler of PayJoy’s mission.

Requirements

  • 7+ years of product management experience, including ownership of complex, cross-functional initiatives that span engineering, data, and operations.
  • Strong generalist product management skills, with depth in strategy, execution, and stakeholder alignment. Systems-level thinker who can connect customer needs, business goals, and technical architecture into a coherent roadmap.
  • Analytical and data-driven — able to define success metrics, interpret data, and use insights to guide decisions.
  • Exceptional communication and collaboration skills, with a track record of influencing across senior stakeholders and diverse teams.
  • Comfortable in high-ambiguity, high-growth environments where priorities evolve rapidly and judgment matters more than playbooks.
Benefits
  • 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
  • Life insurance.
  • Phone finance, Headphone, home office equipment and wellness perks.
  • 30 days of Christmas bonus
  • 20 days paid Vacation
  • 50% Vacation premium
  • 13% Saving funds
  • $2,000 MXN monthly grocery coupons
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk
  • Catered lunches
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementidentity verificationfraud preventiondata analysisstrategy developmentexecution planningsuccess metrics definitionrisk managementuser experience designcross-functional collaboration
Soft Skills
communicationcollaborationinfluencinganalytical thinkingadaptabilityproblem-solvingstakeholder alignmentoperational excellencestrategic thinkingcustomer focus