PayJoy

Senior Growth Manager

PayJoy

full-time

Posted on:

Location Type: Hybrid

Location: Lima • 🇵🇪 Peru

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Job Level

Senior

About the role

  • Responsible for defining the overall long-term growth roadmap, including identifying and prioritizing the next major growth loops for the company.
  • Develop and execute **growth strategies** for new and existing retail locations, including market selection, launch planning, and performance tracking.
  • Lead end-to-end **rollout of new stores**, coordinating across teams to ensure smooth execution.
  • Work closely with risk and credit teams to **maintain low non-performing loans** (NPL) ratios while preserving a strong, attractive product and financing offer for customers.
  • Own and track full **retail P&L**, identifying drivers of profitability and making recommendations to improve margins, customer lifetime value, and operational efficiency.
  • Ability to **communicate the growth vision**, challenges, and results clearly and confidently to executives and secure alignment and resources for high-stakes projects.
  • Drive cross functional collaborations, mostly with marketing to localize campaigns and **drive foot traffic** to attract new customers.
  • Optimize customer lifecycle by improving metrics across Adquisition, Activation, Retention and Revenue.
  • Lead rapid experimentation by designing and executing A/B tests to find new growth levers.
  • Work with key external and internal partners to co-develop new products and service offerings in-store.

Requirements

  • Bachelor’s degree Marketing, Economics, Statistics, Communication, Business, Engineering or similar. MBA or Master degree in Data Science, Business Analytics or similar.
  • 6+ years of experience in retail strategy, growth, or operations, ideally in fast-paced environments such as retail, fintech, or startups.
  • Analytical skills with data-driven approach.
  • Communication skills for effective collaboration.
  • Self-driven and results-driven, willing to work in a dynamic, high-change environment.
  • Strong analytical mindset with the ability to turn insights into action.
  • Experience working with cross-functional teams and managing complex projects.
  • Comfortable with ambiguity and energized by building from scratch.
  • Fluency in retail metrics, customer acquisition, and unit economics.
Benefits
  • 100% Company-funded Health and Life Insurance for employees and immediate family members
  • Phone finance, Headphone, home office equipment and fitness perks.
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
growth strategiesretail P&LA/B testingcustomer acquisitioncustomer lifetime valueoperational efficiencyperformance trackingmarket selectionlaunch planningdata-driven approach
Soft skills
communication skillsself-drivenresults-drivenanalytical mindsetcollaborationability to work in dynamic environmentsleadershipproblem-solvingadaptabilitystrategic thinking
Certifications
Bachelor’s degreeMBAMaster degree in Data ScienceMaster degree in Business Analytics