Internal Communications Specialist

Paychex

Internal Communications Specialist enhancing internal communication strategies aligned with company goals. Creating content and managing platforms to keep employees informed and engaged.

Posted 4/26/2026full-timeBengaluru • 🇮🇳 IndiaSeniorLeadWebsite

About the role

Key responsibilities & impact

Lead the development and implementation of comprehensive internal communication strategies that align with company goals and engage employees at all levels
Serve as member of company’s internal communication team and help deliver strategy to reach employees with the right message at the right time with the right channel.
Create high-quality content for various internal communication channels, including newsletters, emails, presentations, and company intranet updates, that align to company brand, messaging and voice
Manage and oversee the India GCC social media platforms, developing and executing strategies to enhance brand awareness and employee engagement through compelling and consistent content
Collaborate with cross-functional teams to ensure alignment and consistency in communications across departments and regions
Manage and maintain the company’s internal communication platforms, ensuring content is dynamic, engaging, and up to date
Analyze the effectiveness of communication strategies and utilize metrics to improve engagement and impact
Organize and support internal events and initiatives that promote a positive workplace culture and enhance employee engagement
Serve as an advisor to leadership on effective communication practices and strategies to enhance organizational transparency and employee alignment
Develop and lead innovative communication campaigns that resonate with a diverse, global workforce
Assist in the development and execution of crisis communication plans and ensure readiness for rapid response when necessary
Continuously evaluate and enhance communication tools and processes to improve efficiency and effectiveness

Requirements

What you’ll need

Bachelor's Degree in Journalism, Communication, Public Relations - Required
7 years of experience in leading internal communications within a Global Capability Center or multinational organization.
Exceptional writing, editing, and content creation skills with the ability to tailor communications to diverse audiences
Strong communication and interpersonal skills with the ability to build relationships across all levels of the organization
Proficiency with communication tools and platforms, such as intranet systems, email systems, and social media
Creative and strategic thinker with the ability to develop engaging communication strategies and content
Excellent organizational skills and attention to detail, capable of managing multiple projects simultaneously
Ability to work effectively under tight deadlines and handle sensitive or confidential information with discretion
Experience in a global organization, with a nuanced understanding of cultural differences in communication
Familiarity with change management communication practices and tools for driving organizational adaptability

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content creationwritingeditingcommunication strategiescrisis communicationchange management communication

Soft Skills

interpersonal skillsorganizational skillsattention to detailstrategic thinkingrelationship buildingcreativityability to work under tight deadlines

Certifications

Bachelor's Degree in JournalismBachelor's Degree in CommunicationBachelor's Degree in Public Relations