payabl.

Underwriting Manager

payabl.

full-time

Posted on:

Location Type: Hybrid

Location: Vilnius • Lithuania

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Job Level

Junior

About the role

  • Facilitate merchant underwriting and onboarding assessments.
  • Monitor merchant portfolios to flag or identify suspicious activity, reviewing transaction data to detect risk patterns, anomalies, and potential red flags.
  • Conduct risk assessment, registration, and monitoring of third-party agents, ensuring compliance with Card Scheme regulations, internal policies, procedures, and APM requirements.
  • Investigate any transactional patterns that deviate from expected activity and recommend appropriate risk mitigation controls.
  • Handle queries and resolve risk-related issues with prospective and existing merchants.
  • Ensure adherence to company, Card Scheme, and payment provider rules and policies.
  • Generate reports and insights regarding merchant activity, supporting periodic and ad-hoc reviews and audits.
  • Refine and enhance internal underwriting processes, playbooks, and documentation, contributing to continuous improvement and sharing best practices.
  • Collaborate closely with Risk, Compliance, Operations and Sales teams to ensure alignment on risk appetite, decisions, and portfolio management.
  • Handle complex or escalated underwriting cases, providing data-backed recommendations.
  • Provide subject-matter expertise and guidance to junior underwriters or analysts.
  • Contribute to tool and system improvements to optimize transaction monitoring and decision-making efficiency.
  • Support training and knowledge-sharing initiatives within the Risk team to maintain and build a strong risk culture.

Requirements

  • Minimum of 1 year of experience in a similar role, preferably in merchant underwriting, credit risk, or transaction monitoring within a financial services or fintech environment.
  • Prior experience in Acquiring, Payment Facilitator, or Card Schemes operations is highly desirable.
  • Proven experience in merchant underwriting, including onboarding, CDD, KYB, and managing high-risk or low-risk merchant portfolios.
  • Familiarity with underwriting tools such as Webshield, Truebiz, G2, LegitScript, EverC, and Ballerine; relevant tool certifications are a plus.
  • Solid understanding of Card Processing and experience working with Visa, Mastercard, and AMEX regulations, including detecting non-compliance and escalating appropriately.
  • Strong analytical skills to flag suspicious activities, identify risk patterns, interpret transactional and financial data, and recommend appropriate mitigation strategies.
  • Proven ability to follow procedures, manage workloads under deadlines, and handle stress effectively.
  • Excellent collaboration and teamwork skills, with experience working closely with Risk, Compliance, Operations, Sales and other cross-functional teams.
  • High levels of organizational skills, attention to detail, observation, and diligence.
  • Familiarity with fraud detection, chargeback monitoring, and risk assessment frameworks is a plus.
  • Adaptable to changing risk landscapes and evolving Card Scheme regulations.
  • Demonstrated ability to operate independently while maintaining strict compliance with internal policies and external regulations.
Benefits
  • Future-Proof Your Finances: Once you’ve passed probation, we’ll kickstart your Provident Fund to secure your future.
  • Grow with Us: Annual Learning Budget for professional development (after probation)—because your growth is our growth.
  • Wolt Your Way Through Lunch: €150 monthly Wolt allowance to keep you fueled and happy.
  • Drive in Style: After one year with us, you may be eligible for a company car—performance and availability permitting.
  • Park with Ease: Complimentary parking space just steps from the office, so your commute is as smooth as your workday.
  • Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed.
  • Shop & Save – Discounts: Exclusive local discount card + tickets for exciting events like Beonix, basketball games, and more.
  • Speak Like a Local – Language Classes: Join free Greek language classes, twice a week, open to all team members.
  • Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations.
  • Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
merchant underwritingtransaction monitoringrisk assessmentcustomer due diligence (CDD)know your business (KYB)fraud detectionchargeback monitoringdata analysisrisk mitigation strategiescompliance monitoring
Soft Skills
analytical skillscollaborationteamworkorganizational skillsattention to detailproblem-solvingadaptabilityindependencecommunicationstress management