Pay.com

Underwriter

• Collaborate with the onboarding and sales teams to collect, review and provide feedback on Merchants Onboarding documentation and requirements according to the AML and Risk requirements.
• Communicate with Merchants in case needed to resolve pending onboarding tasks
• Perform merchants’ renewals according to the AML and Risk requirements
• Resolve screening results from screening, website crawling and ID verification vendors.
• Review AML, Risk Fraud and onboarding Flags and proceed to solving them based on the department’s manual or escalate to the Head of UW as needed.
• Communicate with Merchants and the sales/onboarding teams for the onboarding requirements and the on-going review of the account
• Communicate with the AML and Risk teams for escalations, clarifications and approvals as needed.
• Perform reporting on a regular and ad hoc basis
• Perform partners Due Diligence according to the department’s manuals
• Review Risk and AML scoring results and assign the relevant categorization to the clients following the Onboarding and AML procedures
• Perform Fraud, Chargeback and Rolling Reserve Analysis to assess the Risk Level of a prospective merchant
• Perform website reviews according to the Card Schemes, AML and Risk requirements
• Perform website traffic review and plausibility checks to assess the level of Risk of a Merchant and suggest rejection/approval to the Head of UW and/or the Risk/AML Departments.
• Collect and review the financial statements or management accounts of the prospective merchants to identify critical ratios and items as instructed on the UW manual.
• Access the Registrar of companies of several countries to obtain documentation for the prospective or existing Merchants
• Work closely with the RnD and Product teams for system feature requests, improvements, QA and requirements
• Follow the existing procedures and suggest improvements based on merchants’ and interdepartmental feedback
• Fill ISR reports where relevant
• Keep clients records up to date
• Assist with departments projects as needed.

Senior Underwriting Specialist