Director, Revenue Operations
Pavilion
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $150,000 - $165,000 per year
Job Level
About the role
- Own Pavilion’s GTM systems including architecture, data integrity, workflows, and integrations.
- Ensure the tools, processes, and playbooks exist for Enrollment, Member Experience, and Marketing to operate efficiently and consistently.
- Evaluate and implement new tools—including AI-powered platforms—that enhance visibility, automation, and productivity across the revenue lifecycle.
- Build and maintain end-to-end revenue forecasting for member enrollment, churn, renewal, and expansion.
- Create dashboards and reporting that deliver actionable insights to leadership and functional teams.
- Ensure full visibility and data capture across the member journey—from application to activation to renewal.
- Partner with Finance on annual and quarterly planning, scenario modeling, and performance analysis.
- Design, document, and optimize key GTM processes (e.g. lead routing, application review, sales handoffs, onboarding workflows, retention and renewal motions, and more).
- Identify opportunities to introduce AI/automation and workflow optimization and own implementation.
- Equip Enrollment and Member Experience teams with enablement, tools, and data to maximize productivity and increase conversion and retention.
- Serve as the connective tissue between Revenue, Marketing, Product, Member Experience, and Finance.
- Quarterback Quarterly Business Reviews and partner with leadership to align strategy, roadmaps, and objectives.
- Support strategic initiatives such as onboarding improvements, new product launches, and pricing changes.
Requirements
- 5+ years of experience in Revenue Operations, Growth Operations, or similar GTM operations roles
- Proven success operating in a subscription, membership, B2C or B2B2C environment
- Expertise in HubSpot and Salesforce, data analytics and BI tools, and modern GTM tech stack (e.g. Clay, Attention, Reply)
- Strong analytical skills—comfortable building models, reports, and automation logic
- Demonstrated ability to lead cross-functional initiatives and influence without authority
- Excellent communicator with a bias toward clarity, structure, and crisp documentation
- Thrives in a fast-paced, high-collaboration environment with evolving priorities.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsrevenue forecastingautomation logicmodel buildingreport creationworkflow optimizationGTM process designscenario modelingperformance analysisdashboard creation
Soft skills
analytical skillsleadershipcommunicationcollaborationinfluence without authorityadaptabilitystrategic thinkingproblem-solvingdocumentationproject management