Estimator, Project Coordinator
Paul Davis Canada
full-time
Posted on:
Location Type: Hybrid
Location: Alabama • Alaska • United States
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Salary
💰 $58,000 - $68,000 per year
About the role
- Create comprehensive, defensible estimates for contents and environmental losses using Xactimate and Symbility
- Manage the supplement and revision process with insurance adjusters to secure final approvals and project funding
- Apply carrier-specific SLA requirements to each estimate, including documentation standards, contact timeframes, and formatting protocols
- Scope both residential and commercial losses across water, fire, smoke, mold, and environmental categories
- Manage the complete job file in DASH, ensuring all required documentation, authorizations, and customer signatures are obtained and uploaded in real time
- Maintain audit-ready job files at every stage — from initial intake through final invoice submission
- Ensure zero documentation gaps between approved scope and billable work completed
- Track and report on job status, open items, and billing milestones
- Oversee and maintain compliance for all TPA assignments, specifically Alacrity Solutions, Contractor Connection, and PDRI
- Monitor KPI performance metrics required by each TPA platform and escalate exceptions proactively
- Coordinate daily schedules for contents and environmental field crews, aligning staffing to active job demands
- Maintain an organized inventory system and contents map for the warehouse storage facility
- Act as primary liaison between insurance adjusters, TPAs, homeowners, and internal field teams throughout each project
- Monitor jobs from initial intake to final invoice, identifying and resolving bottlenecks to ensure a smooth customer experience
- Conduct on-site property inspections as needed to support scoping accuracy and documentation
- Maintain professional, service-oriented communication with distressed homeowners and insurance professionals at all stages
Requirements
- Minimum 2+ years of hands-on Xactimate experience — required
- Minimum 2+ years of hands-on Symbility experience — required
- Proven experience with DASH or equivalent job-tracking/file compliance software
- Familiarity with Alacrity Solutions, Contractor Connection, and PDRI workflow and KPI requirements
- Proficiency in Microsoft Office Suite — Outlook, Word, Excel
- Solid understanding of IICRC standards as they relate to contents restoration and environmental remediation
- Working knowledge of insurance carrier SLA frameworks and adjuster supplement processes
- Familiarity with water, fire, smoke, mold, and environmental loss categories in a restoration context
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
XactimateSymbilityDASHMicrosoft Office SuiteIICRC standardsinsurance carrier SLA frameworksadjuster supplement processesproperty inspectionsjob trackingfile compliance
Soft Skills
communicationorganizationproblem-solvingcustomer serviceliaisonteam coordinationtime managementattention to detailproactive escalationinventory management