Mitigation Manager
Paul Davis Canada
full-time
Posted on:
Location Type: Hybrid
Location: Northwest Arkansas • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead a team of hardworking individuals serving others within your community
- Make a difference for others that have had a disaster strike their property
- Take pride when your team completes mitigation projects on budget with an exceptional customer experience
- Be empathetic and show a sense of urgency while communicating through modern technology
- Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
- Focus and dedication to providing excellent customer service.
- Assist other team members when needed and foster a positive working relationship with other departments.
- Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
- Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
- Re-inspect job sites for quality control.
- Be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
- Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
- Be accessible by phone and participate, as necessary, in the on-call schedule.
Requirements
- Desire to join a world-class team and contribute a positive attitude
- Good project management skills
- Dedication to customer service
- Ability to lead others from diverse backgrounds
- Fluent in English
- Valid driver's license with a clean record
- Have the ability to work nights/weekends and overtime, if needed
- Desire to continually learn new things
Benefits
- Leadership Development - our company grows from the inside.
- Monthly cross-training opportunities to advance your career
- Flex schedule - at Paul Davis we are committed to our team and their well-being.
- Paid training
- Health, dental and vision insurance
- Referral program
- Great culture and team dynamic
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementwater mitigationmold remediationenvironmental servicescarpet cleaningquality control
Soft skills
leadershipcustomer serviceempathycommunicationteamworkpositive attitudededicationproblem-solving
Certifications
valid driver's license