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Sales Coordinator – Contract
PauboxSales Coordinator focused on customer activation for Paubox, a remote-first B2B startup. Engaging newly signed customers to ensure effective implementation of secure communication solutions.
About the role
Key responsibilities & impact- Drive customer adoption by proactively reaching out to customer who have not yet implemented our solutions to drive urgency and engagement.
- Craft and send personalized emails and conduct light follow-ups to encourage customers to take the next step.
- Assist customers in getting booked on the implementation team’s calendar via scheduling links.
- Identify and remove blockers such as timing issues, internal ownership confusion, or general questions about the next steps for customers.
- Collaborate with the customer success and implementation teams to ensure a seamless handoff for scheduled onboarding sessions.
- Assist in maintaining accurate records of outreach efforts and success rates to help us evaluate the effectiveness of this new activation motion.
Requirements
What you’ll need- Excellent written and verbal skills with a talent for professional "persistent-but-polite" follow-up.
- A self-starter mindset focused on meeting booking targets and moving customers through the journey.
- Ability to quickly learn the Paubox product suite and use modern scheduling and CRM tools.
- The ability to understand a customer's specific situation and provide the right nudge to get them back on track.
- Ability to work a flexible schedule of 20–30 hours per week with significant overlap during US business hours.
- Prior experience in a B2B SaaS environment, particularly in sales, customer success, or account management.
- Familiarity with HubSpot or similar CRM platforms for tracking outreach.
- Experience working in a fast-paced environment where you can help define and refine new processes.
Benefits
Comp & perks- A fully-remote work environment, no RTO here!
- Company-provided MacBook
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
excellent written skillsexcellent verbal skillspersistent follow-upself-starter mindsetcustomer understandingflexible scheduleability to meet booking targetsability to move customers through the journeycollaborationprocess refinement