Sales

• Responsible for achieving sales goals and account management of existing business within current key accounts through regular customer contact and coordination with the field and inside sales teams.
• Leads and trains field resources to support the strategic direction in the Institutional/Government business segments.
• Acts as the field leadership contact in the sales space. This will include regular customer contact with CHCs, Federal/State/Local Government and Institutional accounts through co-travel with field sales representatives and individual relationships.
• Utilizes data to identify sales trends and customers at risks, working with the field sales organization to implement solutions.
• Meets quarterly with key accounts to provide in person business review and uses data and analytics to demonstrate value and help customers manage spend.
• Coordinates team for capital expansion opportunities: equipment, technology, etc.
• Works with the field sales organization to acquire new business by identifying strategies to win merchandise, equipment/technology and service business in the Institutional/Government business segment.
• Ensures new accounts are correctly implemented in the Patterson system and monitored on performance to agreement.
• Works closely with corporate leadership, as well as Field Leadership in executing programs in gaining additional sales.
• Regular planning conversation with Regional Presidents to review business status, threats, opportunities.
• Develop active, trusted partnerships with territory reps.
• Provide training on the market segments, policies, how to engage effectively.
• Plans and executes an approved strategic monthly travel and call pattern and budget to include weekly and monthly reporting.
• Submit weekly report of all competitive activity with emphasis on key competition’s prices, new products, services or program introductions.
• Plans purpose and outcomes for meaningful business interface with all customer types.
• Complete required reports timely and assures compliance with all customer interfaces.
• Attends all major conventions within specific area of responsibility.
• Participates in special projects and performs other duties as required.

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