Inside Sales Specialist

Patterson Companies, Inc.

Inside Sales Specialist responsible for retaining and growing customer relationships for Patterson Companies. Engaging with prospective and existing customers to close sales while delivering a positive customer experience.

Posted 4/30/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $27 per hourWebsite

About the role

Key responsibilities & impact

Conduct proactive customer outreach in a timely manner, with a focus on maintaining customer relationships and revenue; accountable for assigned full sales cycle in an inside sales environment, including prospecting, needs analysis, proposal development, objection handling, and closing sales within assigned territories
Complete end to end sales process for assigned accounts to drive new and incremental sales; recommend products or solutions, close sales in alignment with assigned goals or quotas, and support issue resolution, ensuring a positive customer experience
Execute retention-focused sales activities, including renewals, upsell, cross-sell, and repeat sales, consistently achieving sales or retention objectives
Build rapport with customers by providing accurate product and service information and delivering a high-quality experience across phone, email, chat, and other digital communication channels
Maintain accurate and complete customer records, sales activity, and pipeline data in CRM and other computer-based tracking systems, ensuring required documentation and compliance standards are met
Collaborate with cross-functional partners, including marketing, customer support, and outside sales, to align outreach efforts, support customer needs, and transition opportunities as appropriate
Recommend improvements to processes or customer engagement approaches when identified
Comply with Company and department policies and standards; performs other duties as assigned

Requirements

What you’ll need

Associate's Degree in Business, Marketing, Communications, or a related field, or equivalent education and/or experience
3 years of B2B inside or field sales experience
Dental, medical, or healthcare industry experience (Preferred)
Experience in customer retention, account management, or solution-based selling (Preferred)
Experience working with CRM or computer-based sales tracking systems and sales performance tools (Preferred)
Formal sales training or certification in a recognized sales methodology (Preferred)

Benefits

Comp & perks

Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B salesinside salescustomer retentionaccount managementsolution-based sellingsales cycle managementprospectingneeds analysisproposal developmentobjection handling

Soft Skills

customer relationship managementcommunicationcollaborationproblem-solvingrapport buildingorganizational skillstime managementadaptabilitycustomer servicenegotiation

Certifications

sales training certificationrecognized sales methodology certification