Director of North America Operations

Pattern Bioscience

Director of Facilities leading strategy and optimization of Pattern's workplace environment in Lehi, UT. Focused on safety and efficiency while supporting rapid company growth.

Posted 7/22/2026full-timeLehi • Utah • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive operational leadership with a focus on multi-site management, labor planning, and driving operational excellence. Capable of developing teams and optimizing workplace environments to support rapid growth while maintaining high-quality standards.

Highest-signal resume keywords

Operational LeadershipMulti-Site ManagementP&L ManagementLabor PlanningPerformance Metrics Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational StrategyProcess OptimizationPerformance Metrics AnalysisLabor ManagementQuality Standards Maintenance

Soft Skills

Team DevelopmentProactive Problem SolvingCross-Functional CollaborationDecisive Action

Tools & Technologies

SQLAI Agents

Industry Keywords

Workplace EnvironmentEmployee ExperienceScalabilityHigh-Growth OrganizationsFacility Launch

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead the strategy, operations, and optimization of Pattern’s physical workplace environment at our offices.
Ensure our offices are safe, efficient, scalable, and aligned with employee experience goals while supporting rapid company growth.
Constant review performance and key operational metrics—such as backlogs, throughput (direct and indirect performance), bin health, attendance, and attrition.
Lead high-level labor planning, managing tens of thousands of labor hours across multiple North American facilities.
Develop and mentor a team of General Managers and site leaders.
Partner cross-functionally with HR, IT, RME and Finance to resolve complex people, inventory or quality escalations.
Drive scalability and operational excellence by proactively identifying process gaps and coaching leaders.

Requirements

What you’ll need

8+ years of operational leadership experience, with a strong preference for multi-site management and experience scaling operations for high-growth organizations
Demonstrated experience managing complex P&L responsibilities, overseeing large-scale labor planning (managing thousands of labor hours), and driving bottom-line impact on fixed and variable costs
Proven track record in launching new facilities, hiring and developing salaried leadership teams, and scaling operations while maintaining rigorous quality standards
Exceptional operational fortitude while consistently being proactive in monitoring performance metrics to anticipate and solve problems before they escalate
Strong technical aptitude with an understanding of systems and data. A plus if familiarity with SQL or utilizing AI agents to drive operational efficiencies
Demonstrated foresight to "see around the corner"—planning for future growth and roadblocks while maintaining high standards and taking decisive action without requiring explicit direction.

Benefits

Comp & perks

Unlimited PTO
Paid Holidays
Onsite Fitness Center
Company Paid Life Insurance
Casual Dress Code
Competitive Pay
Health, Vision, and Dental Insurance
401(k) match.