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Internship Operations – Partner & Payments, German
Patronus Group. You will support the Partner & Payments team in day-to-day operational tasks related to cost coverage, reimbursements and care fund processes.
About the role
Key responsibilities & impact- You will support the Partner & Payments team in day-to-day operational tasks related to cost coverage, reimbursements and care fund processes.
- You will process and document cases, assist in following up on open items and ensure that relevant information is accurately maintained in our systems.
- You will maintain relevant data in our internal systems and ensure information is complete and recorded correctly.
- You will assist with communication and coordination with internal teams and, depending on the topic, with external partners such as care funds.
- You will create and update overviews, lists and basic analyses in Google Sheets or Excel.
- You will identify recurring patterns, sources of error or ambiguities in daily operations, propose improvements and help implement them.
- You will support the documentation and standardization of existing processes, for example in guidelines, checklists or process overviews.
Requirements
What you’ll need- You are currently a student, have already completed your studies or are in a gap year.
- Ideally you are studying Business Administration, Health Management, Public Health, Social Sciences or a comparable field.
- You work carefully and in a structured way and keep an overview even when handling many parallel cases.
- You are very meticulous, reliable and detail-oriented and feel comfortable working with forms, applications, spreadsheets and structured processes.
- You think analytically, recognise patterns and communicate clearly and reliably.
- You have fluent German skills (C2) and good English skills (at least B2).
- Desirable: First experience in operations, back office, case management, customer support, administration or a comparable environment.
- You are interested in topics related to care, reimbursements and regulated processes and are eager to learn about, understand and actively shape operational workflows in a fast-growing healthtech company.
Benefits
Comp & perks- Urban Sports Club membership to support your fitness
- Family & Friends coupon for the Patronus watch
- Up to 30 vacation days (starting with 26 days in the first year and 28 days in the second year)
- Exclusive corporate benefits with attractive offers
- Discounts at restaurants near the office
- Choice of hardware (MacBook or Lenovo)
- Modern office in the vibrant Friedrichshain neighborhood
- Job ticket for a stress-free daily commute
- Up to 2 days per week remote work
- Regular company and team events to strengthen our cohesion
- Team spirit instead of cutthroat mentality – we achieve more together
- Quarterly company brunches for networking and exchange
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data processingdocumentationcase managementanalytical skillsspreadsheetsGoogle SheetsExcelprocess standardizationerror identificationimprovement implementation
Soft Skills
attention to detailreliabilitystructured workanalytical thinkingclear communicationmeticulousnessorganizational skillscoordinationproblem-solvingadaptability