
CRM Analytics Manager
Patrianna
full-time
Posted on:
Location Type: Remote
Location: Malta
Visit company websiteExplore more
Tech Stack
About the role
- Conduct deep-dive KPI investigations (churn, LTV, retention), recommending smarter budget allocation via SQL and advanced analytics
- Lead and mentor 3-5 Brand Analysts, developing them from reporters into strategic P&L owners
- Maintain holistic oversight of Acquisition, CRM, and Fraud/Risk ecosystem impacts
- Bridge Business and Data Science teams, guiding ML features for churn/LTV/propensity models
- Standardize analytical best practices for consistent, high-level strategic output
- Act as brand health gatekeeper, ensuring balanced growth across all KPIs
Requirements
- Proven experience in social gaming/iGaming analytics or commercial roles with P&L responsibility
- Team management experience building strategic thinkers and fostering continuous learning
- SQL proficiency; experience with CRM platforms (Klaviyo, HubSpot), ML applications, and data privacy (GDPR)
- Business owner mentality focused on optimization, efficiency, and taking ownership
- Investigative mindset — you dig deeper into data until hidden truths are uncovered
- Ability to translate complex business needs into technical requirements for predictive modeling
Benefits
- Growth & Continuous Learning: Shape our gaming portfolio with full autonomy — every challenge sharpens your skills in a dynamic environment where your insights directly influence millions of player experiences.
- Ego-Free Collaboration: Lead a high-impact team in an environment of open communication, mutual respect, and flat hierarchy where everyone's input counts.
- Ownership & Accountability: Drive real P&L results from day one, building leadership skills through initiative ownership while collaborating across functions.
- Purpose & Impact: Your analytical discoveries directly fuel strategic decisions and our rapid growth — making tangible, rewarding impact in the innovative social gaming space.
- Flexibility & Rewards: Enjoy meaningful recognition for your contributions and the autonomy to work in ways that suit you, balancing high performance with personal well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLadvanced analyticspredictive modelingdata privacyML applications
Soft Skills
team managementmentoringstrategic thinkinginvestigative mindsetbusiness owner mentality