Scaled Partner Manager

Scaled Partner Manager at Patreon focused on creator success. Designing programs to support mid-market creators and building personal touch at scale.

Posted 5/15/2026full-timeNew York City • California, New York • 🇺🇸 United StatesMid-LevelSenior💰 $154,000 - $230,500 per yearWebsite

Key responsibilities & impact

Own the programming layer for the top of the Mid-Market creator portfolio
Build and run scaled, higher-touch programs for top mid-market creators, serving as a touchpoint for ~600 creators
Design email series, run office hours, publish newsletters, and build 1:many programming touchpoints that feel personal at scale
Step in for creators needing more support or guidance

What you’ll need

5 or more years of experience in creator success, partnerships, community management, or a related creator-economy role, or equivalent experience
Demonstrated experience building or running scaled programs, lifecycle email campaigns, or creator programming — you've owned an email series, newsletter, or event program end-to-end
Written communication skills demonstrated at scale — you write outreach that feels personal, and can adapt your voice for everything from a milestone congratulation email to a product tips newsletter
Fluency with CRM and outreach tools (Salesforce, Airtable, or equivalent) and the ability to use data signals to prioritize work across a large creator cohort
A track record of building repeatable processes and playbooks — you've created infrastructure or programming that continued to work without you managing every instance
Able to define your own structure in an early-stage role — this program doesn't exist yet, and you'll be building the approach from the ground up
Bonus if you have: Active or former creator yourself — any medium, Experience at a creator platform, MCN, talent management firm, or creator-focused startup

Comp & perks

Competitive benefits package including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, parental leave, and 401k plan with matching.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

programmingemail campaignscreator programmingcommunity managementprocess buildingplaybook creation

Soft Skills

written communicationpersonalizationadaptabilitystructure definitionsupport and guidance